Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #1367999

    on the theme homepage above the footer we are adding a post slider
    we add it click update and upon page refresh the content element disappears

    #1368004

    sorry add post slider and then add content box in same section

    #1368041

    Hi,

    Thanks for the login details. The default WordPress login URLs are not working on your site, please share the login URL with us in private as well.

    Best regards,
    Rikard

    #1368328

    Posted

    #1368379

    Hi,

    Thanks for that. I tried saving your front page, but the post slider is not disappering on my end. Could you let us know how to reproduce the problem if you should need further help? Disappearing elements are due to open html markup in the content, but I couldn’t find any open tags on the page in question.

    Best regards,
    Rikard

    #1368442

    Ok here are the steps

    admin > go to homepage via visit site > on homage click edit front page [advanced editor]
    add layout element 1:1
    add content element text block / add some content
    add content element post slider
    click update and all the above disappear

    #1368455

    Hi,

    Thanks for that. I see that some of your content did disappear, but adding it again works without any problems. That means the problem was likely in the content that disappeared. Could you try adding it again please? Be sure to close all html tags that you might open.

    Best regards,
    Rikard

    #1368462

    OK gracias seems to be working now. What did you do to correct it?
    Note we were not adding / coding HTML in to any of it.

    #1368465

    Hi,

    I didn’t do anything, but when this happens, the problem elements are usually the ones that disappear. Simply adding your content back will work as expected after that.

    I saw markup in most of your content, like bold content:

    <strong>This text is bold</strong>

    That is what I’m referring to. Just be mindful to close any tag that you might add in the future.

    Best regards,
    Rikard

Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.