Viewing 11 posts - 1 through 11 (of 11 total)
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  • June 10, 2014 at 8:02 pm #277126
    webWahine

    Hello
    Sorry if this has been dealt with elsewhere but I couldn’t find another post with the same issue. I am using the gallery element on individual portfolio pages, and when I use more than one image the thumbnails are displaying properly on desktops, my iPod touch, my Android Note 3, my IOS simulator (tablet), but not on my Android tablet, and my client said it was not displaying properly on her iPhone and iPad. Here’s what she sent me:

    screenshot - thumbnails missing images

    Please advise; thank you in advance :)

    June 10, 2014 at 9:12 pm #277186
    webWahine

    Also, we just noticed that the thumbnails are not showing up on some mobile devices in the news section:

    http://beta.pci-group.com/news/

    June 11, 2014 at 5:51 am #277370
    Ismael

    Hi!

    Thank you for using the theme.

    We’re not sure why the gallery thumbnails are not working on your Android tablet. If you don’t mind, please deactivate the plugins because we’re getting script errors when we check the site. The thumbnails on the blog page are intentionally removed if you’re using the Single author, small preview blog style to give more space for the actual content. You can display it again with this on Quick CSS or custom.css:

    @media only screen and (max-width: 767px) {
.responsive .template-blog .blog-meta, .responsive .post_author_timeline, .responsive #top #main .sidebar {
display: block;
}

.template-blog .blog-meta {
float: left;
margin-right: 20px;
}
}

    Regards,
    Ismael

    June 11, 2014 at 8:18 pm #277686
    webWahine
    This reply has been marked as private.
    June 12, 2014 at 6:44 pm #278169
    webWahine

    FYI, it’s not working on iPhones or iPads now (so still looks like the screenshot, above).

    • This reply was modified 9 years, 10 months ago by webWahine.
    June 13, 2014 at 2:58 am #278435
    Ismael

    Hey!

    Thank you for the update.

    I will asked the rest of the support team to check it on their tablets. For now, please download the latest version 2.8.1 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Ismael

    June 13, 2014 at 5:32 am #278480
    webWahine

    Thanks, Ismael; I will do that but to clarify, the client is having the same issue on her iPhone as well.

    June 13, 2014 at 9:31 pm #278728
    webWahine

    Downloaded and installed the update – still showing tiny empty boxes on several mobile devices.

    June 17, 2014 at 11:32 am #279933
    Dude

    Hey!

    I guess this css code in your child theme style.css file breaks the thumbnails.

    
#top #wrap_all .avia-gallery-1 .avia-gallery-thumb a {
width: auto!important;
}

    Try to remove it and check the results.

    Cheers!
    Peter

    June 17, 2014 at 3:03 pm #280024
    webWahine

    Thanks, Dude. That code was to fix the blurry look of the gallery element thumbnails (another forum post), but I think they look ok now. I’ll confirm that this has resloved the problem soon :)

    June 17, 2014 at 8:10 pm #280192
    webWahine

    Yes, working now! Thanks so much – I’m guessing that the blurry thumbnails issue was addressed in the latest update, so all is well :)

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  • The topic ‘Portfolio pages – thumbnails are very small empty boxes on some mobile devices’ is closed to new replies.