Viewing 23 posts - 1 through 23 (of 23 total)
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  • April 9, 2019 at 4:27 pm #1088709
    m1sturny

    Hi,
    I want to rework / update the contents of my portfolio items on my website. But when I go into the backend and into the respective portfolio item, it is empty / content not visible. Though on the frontend everything is normally visible. How can that be? thank you for your advise,
    Maren

    • This topic was modified 5 years, 7 months ago by m1sturny.
    April 9, 2019 at 8:14 pm #1088853
    Victoria

    Hey m1sturny,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    April 9, 2019 at 8:21 pm #1088855
    m1sturny

    How do I do that, Victoria?

    April 11, 2019 at 12:33 am #1089281
    m1sturny

    Could you please tell me how I do that? Thank you so much!

    April 11, 2019 at 6:51 am #1089402
    Rikard

    Hi,

    Please create a new users with admin rights please, you can use (Email address hidden if logged out) for the email. Once the user is created then post the login details in the private content box of your reply here in the thread.

    Best regards,
    Rikard

    April 11, 2019 at 7:51 am #1089434
    m1sturny

    Thank you Rikard. I created the login. Please check the Portfolio section. When you click on the portfolio contents it is completely empty though in the Frontend everything is visible. If ever you find more things that are not ok, feel welcome to talk them through with me. I am not a professional and it is the first time I program a website myself in this complexity :-). .

    April 12, 2019 at 5:01 pm #1090091
    m1sturny

    Do you have news for me? Thanks Maren

    April 14, 2019 at 4:01 pm #1090643
    Basilis

    Hi,

    Unfortunately not yet. Not a lot of what we can do for helping you out right now.

    Best regards,
    Basilis

    April 29, 2019 at 5:02 pm #1095334
    m1sturny

    Hi,
    do you have news for me? Yours Maren

    May 1, 2019 at 4:33 am #1096002
    Rikard

    Hi,

    Sorry for the problem and for the late reply. I see that you are hosting your site with wordpress.com, how exactly do we login to your site? I believe we need your actual account?

    Best regards,
    Rikard

    May 1, 2019 at 1:16 pm #1096169
    m1sturny

    Hi, can you work with this link? See below… Thanks for your help, yours Maren

    May 6, 2019 at 1:12 pm #1097673
    Vinay

    Hi,

    We would like to apologize for the delay and thank you for your understanding.

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    Best regards,
    Vinay

    May 6, 2019 at 10:53 pm #1097843
    m1sturny

    Hey Vinay and Rikard,
    sorry for making you trouble to log in. Please see further details in the private content part. Hope it works now.
    Yours Maren

    May 8, 2019 at 11:42 am #1098424
    m1sturny

    Hi Team,
    does it work now? Yours Maren

    May 9, 2019 at 9:56 am #1098819
    Victoria

    Hi m1sturny,

    Please check now.

    Best regards,
    Victoria

    May 9, 2019 at 3:13 pm #1098936
    m1sturny

    Dear Victoria, thank you for your approach. My problem is, that when I go into the portfolio entries they are empty. No personal text visible. So if you go on Portfolio entries, then for example “Künstler Support” and you klick “Bearbeiten” (edit) there is just the standard view of this section without ANY text or personal entry I did for the section. It is as if I never wrote anything into this section.
    Unfortunately I cannot send you a screenshot here.
    Can you help?
    Yours Maren

    May 12, 2019 at 6:28 pm #1099771
    Victoria

    Hi m1sturny,

    Is this a multisite installation?

    Best regards,
    Victoria

    May 12, 2019 at 6:36 pm #1099777
    m1sturny

    What do you mean? I have two Sites with WordPress in one account But only one with enfold.
    Yours Maren

    May 14, 2019 at 7:27 am #1100379
    Ismael

    Hi,

    Thanks for the update.

    The “Avia Layout Architekt” or the “Advance Layout Builder” was minimized, which is why it’s not visible. We enabled it back. (see private field)

    Best regards,
    Ismael

    May 14, 2019 at 12:34 pm #1100501
    m1sturny

    Hi Ismael,
    thank you so much. What a stupid thing… I should have noticed it, but I simply did not know that you can minimize it… And I did not do it on purpose… thanks for your help, now my Enfold world is fine again…
    Yours Maren

    May 15, 2019 at 5:48 am #1100823
    Rikard

    Hi Maren,

    Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    May 15, 2019 at 4:27 pm #1101114
    m1sturny

    Dear Rikard, thanks for your Email. You can close this issue. Thank you,
    Maren

    May 16, 2019 at 7:55 am #1101297
    Rikard

    Hi Maren,

    Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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  • The topic ‘Portfolio Content not visible in Menu’ is closed to new replies.