Viewing 8 posts - 1 through 8 (of 8 total)
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  • #548245

    Hey Kriesi,

    after theme update and wordpress update my portfolio categories don’t appear in the portfolio grid setup, so my portfolios don’t appear either on my webpage.
    https://drive.google.com/file/d/0B19WV53D7jS5UVdPc21KZmtMeHM/view?usp=sharing
    https://drive.google.com/file/d/0B19WV53D7jS5aFBnTDcwb1otbnM/view?usp=sharing

    I tried to solve with this code from the ticket below, but it didn’t work:
    https://kriesi.at/support/topic/grid-portfolio/
    span.post-meta-infos {
    display: none!important;
    }

    Could you help to solve the problem?

    Thanks,
    Robi

    #548324

    I just upgraded Enfold to 3.4.5 and have the same problem!

    We’ve been having problems with the vertical orientation in the portfolio grid, images are clipped at the top. We a few versions behind on the Enfold theme, so I upgraded to the latest release. When editing the portfolio grid (I removed the title and description just to see if would affect the image being clipped at the top), the portfolio category selection automatically changed to different categories.

    I was able to fix it by reverting back to a saved version of the page prior to upgrading, however, the avia short code showed the categories selected were the same in the new and old versions (and also correct), when they obviously cannot be. Still by reverting to the old page the correct categories are no showing, but within the editor, it is not possible to select a category anymore (see screen pic link).

    http://outsourcingideas.com/uploads/Portfolio_category_bug.png

    And how to resolve the problem, with images being cut (see page here: http://cdfone.com/?page_id=4256

    #548363

    Hi!

    We would love to help both.
    We have pushed a live version to themeforest, please do download ( when it is there ) and then try again.
    If nothing is solved, please create separate tickets, so we can ask for the backend access of each site.

    Thanks a lot for your patience

    Cheers!
    Basilis

    #548372

    Thanks for the quick reply. The file to download is still the same filename? Will there be a new filename so we know it’s the newer update?

    #548525

    Hi!

    @caroberto: What is that OS or distro? I’m not familiar with that user interface. Please post the login details here so that we can inspect the issue.


    @freelancemom
    : If possible, please open a new thread then provide the url to the site plus the login details. Thank you.

    Best regards,
    Ismael

    #549224

    Hi Ismael,

    it it an ubuntu based distro called ZorinOS 10:
    http://zorinos.com/download10.html

    Meanwhile, I just installed the latest Enfold update (3.4.6), and now it works, the problem solved!
    Thanks the lightning fast answer! :)
    Regards,
    Robi

    #549237

    link please for the new enfold 3.4.6

    I have downloaded from http://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990?ref=Kriesi. I confirmed in the version.txt version 3.4.6, but after uploading twice, my theme version is still reported as 3.4.5, and of course the problem persists.

    #549239

    Hey!

    Please re-download and reupload all the files from FTP, delete your cache and transients and try check again.
    Let us know if that works.

    Please if not, open a new thread and share your credentials, so we can check it out.

    Regards,
    Basilis

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Portfolio categories don't appear in the setup field’ is closed to new replies.