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    Some of the pictures on my website are not shown on mobile devices. My website ist:
    Could you help me?



    Thanks for contacting us!

    I can see the issue on my iphone however there is no error in console. One thing i noticed is that you have German letters in file names such as “ä”. Safari has issues with such letters in file names. Could you please try using only English letters, such as “a” instead of “ä” and check if that helps?

    If it does not, please create temporary admin logins and post them here privately so we can look into it :)



    I changed the letters, but it´s still not working.



    Thank you for providing the access. After inspecting your site I found that the column with the background image was set to hide on mobile device. I have set it to display on mobile device and the image is visible on the mobile device now.

    Please perform the same step for the other images which are not displayed on the mobile.

    Let us know if you have any questions.

    Best regards,


    Hello Viney,
    that´s weird, because I´m sure it was set to display on mobile devices. That was the first thing I´ve checked. On my iPhone SE it´s still not showing the pictures except the one which is “stretched to fit”. Is there a generell setting that I haven´t seen yet?


    Hi susann_maennich,

    Please have a look at the following thread:

    If you need further assistance please let us know.

    Best regards,

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