Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1172709

    Hello!
    Some of the pictures on my website are not shown on mobile devices. My website ist: http://www.finanzaerztin.com
    Could you help me?
    Thanks!

    #1172737

    Hey,

    Thanks for contacting us!

    I can see the issue on my iphone however there is no error in console. One thing i noticed is that you have German letters in file names such as “ä”. Safari has issues with such letters in file names. Could you please try using only English letters, such as “a” instead of “ä” and check if that helps?

    If it does not, please create temporary admin logins and post them here privately so we can look into it :)

    Regards,
    Yigit

    #1172876

    I changed the letters, but it´s still not working.

    #1174761

    Hi,

    Thank you for providing the access. After inspecting your site I found that the column with the background image was set to hide on mobile device. I have set it to display on mobile device and the image is visible on the mobile device now.

    Please perform the same step for the other images which are not displayed on the mobile.

    Let us know if you have any questions.

    Best regards,
    Vinay

    #1175294

    Hello Viney,
    that´s weird, because I´m sure it was set to display on mobile devices. That was the first thing I´ve checked. On my iPhone SE it´s still not showing the pictures except the one which is “stretched to fit”. Is there a generell setting that I haven´t seen yet?

    #1175608

    Hi susann_maennich,

    Please have a look at the following thread:
    https://kriesi.at/support/topic/background-attachment-fixed-on-ipad-7/

    If you need further assistance please let us know.

    Best regards,
    Victoria

Viewing 6 posts - 1 through 6 (of 6 total)
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