Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • October 29, 2018 at 10:01 pm #1027762
    dariobilli

    Hello everyone, I have this problem:

    when i send the url of my homepage to people in chats like Instagram it appears also the main image of an article that I deleted time ago. I deleted also the picture from the media library but didn’t solve the problem.

    If you can help it I will be very grateful

    Dario

    October 30, 2018 at 3:46 pm #1028084
    Victoria

    Hey dariobilli,

    Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

    November 2, 2018 at 1:12 am #1028968
    dariobilli

    Hi Victoria,

    thank you for answering.
    I attach this screenshot taken by a conversation from Instagram’s chat

    https://www.dropbox.com/s/ldkhrwpdo2n67ge/macchia.jpeg?dl=0

    • This reply was modified 6 years, 5 months ago by dariobilli.
    November 2, 2018 at 10:10 pm #1029361
    Victoria

    Hi dariobilli,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    November 3, 2018 at 12:12 am #1029382
    dariobilli

    yes I give you the access, thank you

    November 6, 2018 at 4:44 pm #1030442
    Victoria

    Hi Dario,

    Can you please describe the steps to reproduce the issue?

    Best regards,
    Victoria

    November 11, 2018 at 4:38 pm #1032236
    dariobilli

    The problem is solved,

    thanks a lot :-)

    Dario

    November 12, 2018 at 9:14 am #1032485
    Rikard

    Hi Dario,

    Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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