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  • #899477

    This is a continuation of the thread found at https://kriesi.at/support/topic/site-down-since-update/#post-899423 “site down since update”


    @Yigit
    requested a new thread with testing possibilities. See Private Content.

    • This topic was modified 6 years, 5 months ago by MichaelAlbany.
    #899799

    Hi Michael,

    Thanks for the information however i was not able to connect via FTP.
    As i suggested in another thread, could you too please try replacing public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-parser.class.php file with this one – https://www.dropbox.com/s/ld5iiaivyaspw50/shortcode-parser.class.php?dl=0 via FTP and check if that helps?

    Best regards,
    Yigit

    #899835

    @yigit – the setup is with Filezilla’s quick connect. Try setting up a full “New Site” with the credentials in Private Content. In this case it is something to do with GoDaffy… errr… GoDADDY servers. ;-)

    #899851

    Hey Michael,

    I updated your site via FTP and did not run into any issues. Could you please review your website? :)
    Best regards,
    Yigit

    #899854

    Looks fine. That will eliminate the PHP 5.6 possibility of an issue. I will update the other licenses one at a time and let you kwon if I see if there are any issues.

    Thanks. I kind of wish it had crashed for you so you could have figure out the problems.

    Thanks again. Please close this ticket.

    #899856

    Hey!

    I secretly wished it would crash too but if one of your sites crash, please try replacing public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-parser.class.php file with this one – https://www.dropbox.com/s/ld5iiaivyaspw50/shortcode-parser.class.php?dl=0 via FTP.

    This may not be the final fix that will be included in upcoming update but it should fix the issue if it occurs. If it does not, please let us know so we can look into crashed site.

    Regards,
    Yigit

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