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  • #755737

    Hi,

    I didn’t have this issue before. Since v4.0.2 Enfold theme, we can’t scroll pages beyond first section ! (Firefox, Safari…)
    I notified you added this URL between sections in page builder: “Section content hidden. Click here to show it”. Maybe it’s the source of the problem. When I click one URL it changes the section displayed on the page. But I don’t understand how it works. I try to click on all links and I can’t see completely the page…

    Update: I tested on Safari (Macbook pro), I’ve the same problem of scrolling…

    Thanks for your help ;)
    Warm regards
    Vincent

    • This topic was modified 7 years, 2 months ago by muaddib78.
    #757728

    Hey!

    Sorry for the late reply!

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #wrap_all { 
    overflow-y: scroll;
    }
    

    Best regards,
    Yigit

    #757772

    Hi Yigit,
    Thanks for reply.
    I just tested your CSS code but it doesn’t work on Safari (i didn’t test on iPad because I don’t have one with me now)
    Sorry.

    #757773

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    #757778

    Attached, private data.

    #757781

    Hey!

    I went to WP-Rocket options and unchecked CSS minification, flushed cache and then checked it again and flushed once again and now it does work fine on my end on Safari. Please review your website now

    Best regards,
    Yigit

    #757862

    It works !
    I try to flush cache but not unchecked CC minification. Useful for future.
    Thanks a lot.

    #757868

    Hey!

    You are welcome!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Pb scrolling on IPad and Safari with new version 4.0.2’ is closed to new replies.