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AuthorPosts
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April 25, 2018 at 2:05 pm #946585
dear support,
the Partner/logo-element images scale too big after update to 4.3.
Settings are: original size/no scaling
I have no caching plugins, etcthanks for any help.
April 25, 2018 at 3:24 pm #946629I have the same problem . I have a serious problem . Please post a fix ASAP
- This reply was modified 6 years, 8 months ago by stratoslagoudakis.
April 26, 2018 at 11:14 am #947196Hello,
here is also a thread about it:
Could anyone solve the problem?
April 26, 2018 at 1:47 pm #947260Got the same problem here: https://www.geoclima.com
April 26, 2018 at 1:59 pm #947268Hi,
@dondela Could you please post WP admin logins here privately so we can look into it?Regards,
YigitApril 26, 2018 at 2:03 pm #947272You should find a fix for everyone. Maybe there’s a bug in your code.
April 26, 2018 at 2:09 pm #947279This reply has been marked as private.April 26, 2018 at 2:13 pm #947285Hi Yigit,
thanks for your help. See the login in the private data field.
April 26, 2018 at 4:55 pm #947350Got the same problem – added login info to private
- This reply was modified 6 years, 8 months ago by kylerollins.
April 26, 2018 at 6:39 pm #947399Hi,
@dondela Could you please post FTP logins here privately as well? Changes are not reflected on the site. It might be permission related but to make sure we need to check out files and folders.
@gianmarizzi Fixes are of course for everyone. We need to check out 1 or 2 site to find the cause of the issue, fix it and inform all users who are having the same issue.
Reason i am asking login credentials only from @dondela here is, this is their thread and private content fields are visible to them and to us. If you do not mind other users seeing your credentials, you can post them here as well. But we recommend doing so in your own thread :)Cheers!
YigitApril 26, 2018 at 6:46 pm #947403We have updated with the correct URL to where the issue is AND with the login and SFTP info.
April 26, 2018 at 6:55 pm #947412April 26, 2018 at 7:42 pm #947435Hi Yigit,
i can´t give you the ftp-login right now because it is a clients server.April 26, 2018 at 10:49 pm #947509Hey,
@dondela I added following code to bottom of Quick CSS field.av-partner-fake-img { background-size: auto; background-position: 50% 0; padding-bottom: 20%!important; }
@kylerollins following to your site.av-partner-fake-img { background-size: auto; background-position: 50% 0; padding-bottom: 30%!important; }
@envato1901 following to your site.av-partner-fake-img { background-size: auto; background-position: 50% 0; padding-bottom: 100%!important; }
We will check with our devs and come up with a better solution.
Regards,
YigitApril 26, 2018 at 11:06 pm #947518thanks for the quick workaround.
Do you have one for these 2 pages (links in private)
April 26, 2018 at 11:40 pm #947529Hey,
@kylerollins I added following code as well.av_one_half .av-partner-fake-img { padding-bottom: 10%!important; }
Best regards,
YigitApril 27, 2018 at 8:27 am #947713Thanks Yigit, that worked!
One more thing: On safari the fullscrenn-video on top of the page doesn´t scale full-width anymoreApril 27, 2018 at 10:38 am #947801Thanks Yigit looks perfect now! :-)
April 27, 2018 at 10:56 am #947817.av-partner-fake-img {
background-size: auto;
background-position: 50% 0;
padding-bottom: 20%!important;
}Works for me. But please fix this with the next update.
April 27, 2018 at 11:42 am #947871I used your fix but didn’t work:
– on https://www.hecoclima.com pictures don’t size properly
– on https://www.hecoclima.com/en/ the gallery can’t be displayedApril 30, 2018 at 8:02 am #948831Hi,
@gianmarizzi: Try to replace the css code with this one..av-partner-fake-img { background-size: contain; background-position: 50% 50%; padding-bottom: 50%!important; }
Best regards,
IsmaelApril 30, 2018 at 10:08 am #948947hi @ismael,
on hecoclima.com your fix works better (even though the logos don’t look to be perfectly centered).
on hecoclima.com/en I still can’t see the gallery and don’t know why.
There’s something wrong with WPML.
If you check https://www.geoclima.com/it there’s an unexpected border which is not displayed on https://www.geoclima.com.
On https://www.geoclima.com/de and https://www.geoclima.com/ru we can see the border and the wrong size of logos.April 30, 2018 at 6:18 pm #949148Thanks for the workaround @Yigit. We will patiently wait for the fix and will stop rolling out the new theme to production immediately for our other clients as a result of this miss.
A couple things to note about the new theme ‘improvements’ we had problems with:
1) Setting New Performance settings to default on upgrade: I learned from my host that the new theme performance enhancements are on by default and needed to be turned off. Rollin out a new feature like this and leaving it on by DEFAULT is NOT cool. If you want to introduce a new feature that is going to impact hosting, I’d suggest letting the crowd know that its available, but OFF and that they can turn it ON and test as needed. I did not have any performance issues UNTIL I upgraded…luckily our host (WP Engine) found the errors the theme was throwing up and was able to advise us to turn everything on that page off so we could get running.
2) Lack of relative references in the performance settings: So the link I shared in PRIVATE goes to our staging server on WPE…when Yigit provided us with the fix (thanks!) we pushed from staging to live with the Performance settings ON by DEFAULT. When we looked at live we did NOT see the fix on the frontend, but saw the fix in Quick CSS…. they told us the problem was that Enfold is storing absolute path references to files on staging and things were breaking. I have not independently confirmed this, but if it is the case, I’d suggest y’all fix that muy pronto por favor. :PThats my $.02.
May 2, 2018 at 11:46 am #949993 -
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