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  • #1318490

    Hello theme support

    I wanted your help checking out our site. We are using enfold and it has been giving us some issues. Initially we had a bug with the theme builder which didn’t allow us to add spaces onto our titles. I found some threads here which implied it could be a plugin conflict and after some updates and getting rid of unnecessary plugins it was fixed.

    We have now migrated to a Staging domain and the theme gave a fatal error to the wordpress site after migration. The only way to solve it was either to use another theme or comment the line where the error occurred:

    ERROR MESSAGE:
    Fatal error: Uncaught Error: Call to undefined method Avia_Popup_Templates::get_border_styles_options() in /www/ticmedcenter_983/public/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/columns/columns.php:561 Stack trace: #0 /www/ticmedcenter_983/public/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php(1191): avia_sc_columns->register_dynamic_templates() #1 /www/ticmedcenter_983/public/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php(116): aviaShortcodeTemplate->extra_config() #2 /www/ticmedcenter_983/public/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/columns/columns.php(89): aviaShortcodeTemplate->__construct(Object(AviaBuilder)) #3 /www/ticmedcenter_983/public/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php(1765): avia_sc_columns->__construct(Object(AviaBuilder)) #4 /www/ticmedcenter_983/public/wp-content/themes/enfold/config-te in /www/ticmedcenter_983/public/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/columns/columns.php on line 561

    I temporarily solved it by commenting that line (561 on columns.php):
    https://staging-ticmedcenter.kinsta.cloud/wp-content/uploads/2021/08/unnamed.png

    Now the site does not give a Fatal Error anymore. BUT we cannot create pages with the Enfold theme builder (see 2nd image):
    https://staging-ticmedcenter.kinsta.cloud/wp-content/uploads/2021/08/image.png

    Can you help us solve this issue so we can continue using enfold?

    #1318747

    Hey Eugenio,

    Thanks for the login details. Could you try updating the theme to the latest version (4.8.6.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    #1318756

    Hello. sure! where do i download the latest version?

    #1319120

    Hi,

    You can login on ThemeForest with the account you used to purchase the theme and go to Downloads page to download the latest version – https://themeforest.net/downloads :)

    Best regards,
    Yigit

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