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  • #1291325

    Hello,
    I had some glitches in one of my pages, where everything looked fine in the backend, but once live, alignment off, sections fractured. Deleted and rebuilt the page from scratch. Removed everything from the menu and re-add the new page. In the live preview the page appears fine, but once published, click the menu( on the live site) and all I get is the error page and it won’t show the page. Something wrong. Please advise.

    #1291352

    Actually taking a further look, since the last update every time, I make an update to any of my pages, new problems are occurring. For example yesterday, I changed an opening time detail on my contact page. Now there is a white line appearing above a colour section and the text column lower down the page now longer align.

    Same on the about page, I made some simply text amends and now there’s a white line between the masonry grid and the colour section below.

    There are some serious glitches within enfold currently, @kriesi please advise

    #1291524

    UPDATE 31/03/21
    Solved the page won’t display page (Due to redirection plug in) However I can see every-time I make a change to any of the pages, random <br> are being added by the theme, which is causing my page layout to change.

    Any help??

    #1291938

    Hi,

    Glad to know that the initial issue is fixed.

    random
    are being added by the theme

    Are you using a text or code block? You might be hitting the return or enter key in your keyboard, creating a new line. If that is not the case, please create a test page so that we could check the issue properly.

    And if you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    #1292841

    Thank you Ismael,

    I don’t believe the issue is because I’m hitting returned, as the line breaks appear in sections, I’ve not edited of touched.

    ABOUT PAGE:
    For example there’s a white space between the masonry gallery and colour section on the about page. There’s no padding on the colour section, but I did amend the title in the text block, this white line then appears above.

    CONTACT PAGE:
    There’s 4 text blocks above the footer, these once aligned at the top just as it shows in the backend, but I edited the text in my opening times section and now the 4 blocks will not align. I inspected element via Chrome and can see random <br> are appearing, have no idea how or why these appear.

    Please advise.

    #1293165

    Hi,

    Thanks for the update. We had this problem in the previous version of the theme, which you are running. Could you try updating the theme to the latest version (4.8.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you shouldn’t see any difference, then please try to open an element on the page, then save the element and page. It should go back to normal after that.

    If none of the above should work, then please share admin WordPress and FTP login details with us in private.

    Best regards,
    Rikard

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