October 29, 2018 at 9:10 pm #1027751
We creating a fresh new page where we put the Masonry on but on most browsers (except IE11) the page becomes an extension on the URL like #.Whjjdjsk232e
For example on Chrome you dont see any Masonry element then (but all other elements)
I have no clue what that could be as it never happend before.
we encountered that problem on enfold 4.4.1 as well as now on enfold 4.5
we tried on different pages with various combinations of other elemenst
we deactivated plugins
we changed some enfold performance options
we dont use cache plugins or such
we refreshed browser cache
we tried on various browsers and platforms
nothing helped. only masonry elements on the start page will work without generating these weird URL extensions ..which seems to lead in the right direction for error search.
Please support in this case. links and credentials are attached as private.October 30, 2018 at 5:27 pm #1028171
Please help us fast – as it is a very close deadline for that website as it is a for a radio station which already started an the audience is missing the proper website which was already announced.
Thanks in advanceOctober 31, 2018 at 6:56 am #1028376
Thanks for the login details. Did you transfer the site with the Duplicator plugin? If so then something might have gone wrong in that transfer, could you try to overwrite it again to see if that helps? You could also try to reset you permalink settings under Settings->Permalinks. Please note that this is likely not theme related.
RikardOctober 31, 2018 at 1:55 pm #1028472
No i didnt transfer it with duplicator plugin.
Changing Permalink settings didnt help either (i tried it already before and now again after enfold update).
Any other ideas?November 2, 2018 at 7:48 pm #1029296November 2, 2018 at 9:42 pm #1029341
Debug mode is now on.
You can disable Plugins as you want for test yourself. I have a backup of that site if something goes wrong ;)November 8, 2018 at 3:09 am #1031060
It seems to be created by the “addthis” widget. Did you add any scripts related to that widget?
IsmaelNovember 8, 2018 at 6:54 pm #1031345
no i didn’t add scripts to that specific Widget (onyl changes i made on the entire site is adding some custom CSS).
May be it is a problem which happens in conjunction with other DSGVO Options/Plugins. For example the “Sharrif” Plugin or “Borlabs Cookie” Plugin? I think it goes that direction or it is that just “Addthis” – no matter how well known it is – will not work together with specific enfold Features.
(Right now i deactived Addthis to see what happens – it seems to help now – funny Thing is that was the first Thing i did for researching my Problem: deactivate all Plugins and switching them single on one after another. i dunno why it didnt help back then – may be the browser Cache did some tricks with me or so. meanwhile i reinstalled whole OS)November 9, 2018 at 2:42 pm #1031683
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