Page scrolls to Google Maps automatically when Text-marker is shown

Hello
I have noticed the same issue. If Display Tooltip by default is checked then the page scrolls down instantly upon loading the page.
I don’t think it’s related to the Enfold version. I had a client website running Enfold 4.5.2 and some days ago this strange behavior started. I have done some tests and no matter how new your theme or WordPress is the issue persists. At this point I think it’s something related with some parameters of Google but I really don’t know what the cause can be.
Best Regards
Manu

• This reply was modified 3 years, 6 months ago by manurimini.

Hello Yigit
I think I could have find something interesting. The problem is given by the class .gm-ui-hover-effect (basically the X to close the window)
If you set:

.gm-ui-hover-effect {
    display: none !important;
}

then the page loads correctely. Of course you cannot close the Toolpit once set.
For now I don’t know why. Hope this helps
Best Regards
Manu

Also having the same issue v 4.8.3 – is there away to notify us when a permanent solution is found? Or would it come in a new release?

I had the same problem with Enfold 4.8.3.one page layout
After deactivating the option “show tooltip immediatly in google maps (Tooltip standardmäßig anzeigen / Aktiviere diese Option, wenn du den Tooltip standardmäßig anzeigen möchten.) everything works fine.

Hi Joagin,
There are two temporary solutions as you can read above.

1 – You disable the Tooltip in ALB (Google Map > Google Map Location > Display Tooltip by default = unchecked). In this case you will see the Tooltip by cliccking on the ping on the map.

2 – Add the following code in your Quick CSS and let Display Tooltip by default checked. The page will load correctely, but you will not be able to close the Toolpit once set, because the X to close the window will not be displayed.
Go to Theme Options > General Styling > Quick CSS and add the following code:

.gm-ui-hover-effect {
    display: none !important;
}

I hope this explanation will help
Best Regards
Manu

Hello Joana
ALB = Advanced Layout Builder or Advanced Layout Editor. You will find this acronym often in the Enfold Forum.

Back to the 1st option of the Google Maps issue, if you’re using the Advanced Layout you have to edit the Google Map Element inside the page.
In the Google Map Element in the same window where you set the Location (Street address, Postcode, City, etc) if you scroll down you’ll find Marker And Tooltip. Uncheck Display Tooltip by default.

If you don’t use ALB but Shortcodes look in your shortcode for tooltip_display=’aviaTBaviaTBtooltip_display’ and erase it.

https://kriesi.at/documentation/enfold/google-map/

Best Reagrds
Manu

• This reply was modified 3 years, 5 months ago by manurimini.

Many thanks for your help!

Best regards,
Joana

Hi @yigit,

Thanks for posting the solution.

FYI, I just implemented @guenter solution with the two files on Enfold version 4.8.3, and we are still getting the Google Maps tooltip jump. See link in private content.

I cleared the cache on the server, browser, tried on 4G and Wifi connections, and the issue continues.

Cheers,
Peter

Hi @Rikard,

Thanks for the reply.

Fixed our issue by changing the above downloaded avia_google_maps_api.js file on these lines:

				if( data.tooltip_display ) 
				{
                                        infowindow.open( { anchor: marker, map, shouldFocus: false } );
					//infowindow.open(map,marker);
				}

In case you have not read this, see this issue on Google Maps: https://issuetracker.google.com/issues/190075886

Solves our problem for now.

Best,
Peter