Viewing 10 posts - 1 through 10 (of 10 total)
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  • January 7, 2014 at 6:14 pm #206396
    whitstablesunsets

    I have recently built a new site using the Enfold theme and on a few pages (not posts) I am unable to edit the content on the page because all the editable fields have disappeared. I have over 20 pages that are working fine but 2 or 3 pages are missing the editable field both in default editor and advanced layout editor. I have been in touch with my host (1and1.co.uk) and they believe it is because of javascript files are failing to load. Can any one help please? An example of the page is at http://www.toiletsforsale.com/portable-toilets-for-sale/

    Thanks

    January 8, 2014 at 4:07 am #206610
    Devin

    Hey whitstablesunsets!

    I would suggest updating both WordPress and Enfold to the most recent versions available. That will at least get us working on the same version as you so we can look for any bugs or something like that.

    Just to rule it out you should also try deactivating any active plugins that are installed and then log out of WordPress and back in.

    Cheers!
    Devin

    January 9, 2014 at 11:12 pm #207679
    whitstablesunsets

    Hi – i have for the past few days been trying to update wordpress to v3.8 and the enfold theme to the latest version however I am getting an error shown below: My host (1&1) is trying to resolve the issue. Is there an issue with Enfold and WordPress 3.8? So now I have 2 issues – | cant update wordpress and Enfold to their latest version and some page on my website can no been updated as explained in my post above. If anyone has any suggestions on how to fix this please let me know. I’ll post back hear if I have any luck with a solution.
    > Downloading update from
    > https://wordpress.org/wordpress-3.8-new-> bundled.zip?
    > Download failed.: Failed to write request to
    > temporary file.
    > Installation Failed

    January 10, 2014 at 11:38 am #207927
    Ismael

    Hi!

    Please download the latest version of Enfold on your themeforest account. Update the theme manually via FTP: https://vimeo.com/channels/aviathemes/64927359

    Please deactivate all plugins then test it on another browser.

    Regards,
    Ismael

    January 19, 2014 at 2:21 am #211842
    LukeHopkins

    EDIT: I’ve just discovered a conflict with the WordPress SEO plugin by Joost de Valk.
    I deactivated this plugin and now the edit page is loading correctly, if I activate it again, the page goes back to not loading.

    ———————————–
    I’m having the same problem.

    Wordpress is updated to the latest version as is Enfold Theme.

    Some pages I can edit, but other pages don’t get past here:
    https://www.dropbox.com/s/ug1vebk6swh7ijz/Screenshot%202014-01-19%2011.19.42.png

    It was working earlier today and then stopped. I’ve tried different broswers, clearing the cache, but nothing works.

    Regards,
    Luke

    • This reply was modified 10 years, 10 months ago by LukeHopkins. Reason: Found temporary solution!
    January 19, 2014 at 2:44 am #211846
    Josue

    Hi,

    Does it happen with the default WordPress theme?

    Cheers!
    Josue

    January 19, 2014 at 4:47 am #211864
    LukeHopkins

    Not sure Josue, I don’t want to enable another theme and risk screwing anything up! Would be good to test on a fresh install I’d say.

    January 21, 2014 at 7:40 pm #212917
    Devin

    Hey!

    Try using a different browser with no extensions running. Also, when you switch themes it doesn’t effect the theme settings as they are all saved in the database unique to the theme name.

    Best regards,
    Devin

    March 6, 2014 at 1:48 pm #233173
    whitstablesunsets

    i’m still getting the following error even tho i’ve updated to latest version of wordpress and turned off all plugins and logged back in and tried with different browser:

    An error occurred while updating Enfold: Download failed. Failed to write request to temporary file.

    I get the above error when clicking upgrade theme within wordpress.

    How do I manually update the theme? if i update the theme will it overwrite a custom webform i’ve had created to work with a CRM?

    March 7, 2014 at 5:00 pm #233840
    Ismael

    Hi!

    Please watch this video by Devin to update the theme via FTP: http://vimeo.com/channels/aviathemes/67209750

    Looks like you have a permission issue. Make sure that wp root folder and all the files and folders inside are write/read enabled. Set the permission to 755 or higher.

    Regards,
    Ismael

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