Viewing 15 posts - 1 through 15 (of 15 total)
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  • May 12, 2018 at 11:51 am #955673
    Sujohn

    Hi

    My new web site is almost ready but I have a last minute glitch.

    I have a custom post category called ‘sailing holidays’.
    At the bottom of each custom post is an avia layout builder ‘page content’ element

    The source page of this ‘page content’ element is the page ‘what’s included’
    http://www.schoonersail.com/enfold/whats-included
    The page ‘whats included’ displays perfectly.
    However when this page is used as the source for an avia layout builder ‘page content’ element
    most of the text appears as underlined.

    And example ‘sailing holidays’ custom post that exhibits this behavior is here
    http://www.schoonersail.com/enfold/tall-ship-sailing-holidays/norway-bodo-trondheim/

    I can’t work out why this is happening and am hoping you can help.

    Thanks
    Su

    • This topic was modified 5 years, 11 months ago by Sujohn.
    May 15, 2018 at 11:29 am #956905
    Ismael

    Hey Sujohn,

    Thank you for using Enfold.

    I can’t get past the htaccess authentication. Please check the info above. I tried to used the wp-admin login details but it’s not working.

    Best regards,
    Ismael

    May 15, 2018 at 11:36 am #956911
    Sujohn

    Thanks for getting back to me.
    I have re sent the info for logging in below.
    I just retested and it is working for me.
    The site is in a password protected folder so you need to get past that first.

    May 15, 2018 at 4:08 pm #957061
    Sujohn

    Just wondering did you manage to get in OK?

    May 16, 2018 at 8:35 pm #957675
    Sujohn

    Just wondering – is it possible to let me know when you might have time to look at this for me?
    Thanks
    Su

    May 16, 2018 at 8:40 pm #957680
    Basilis

    Hi,

    Please disable the login access so we can work.

    Best regards,
    Basilis

    May 16, 2018 at 9:21 pm #957711
    Sujohn

    Hi
    Are the login details I sent not working for you? I and a couple of other are using them fine.
    Can you let me know why you can’t get into the site. What specifically is stopping you?
    I can then sort it out.
    Thanks again
    Su

    May 16, 2018 at 9:31 pm #957729
    Sujohn

    Also a little more info on the problem.
    I have so far tried recreating the text/html from scratch in a new page.
    I have also tried copying and pasting into notepad in case there was any hidden formatting.
    When I recreate the content for the first couple of reloads it seemed to display OK and then starts underlining all the text.
    Also the same page content block is inserted at the bottom of all the sailing holidays pages –
    on some the text displays correctly and on some it displays as underlined.
    It is very odd

    Thanks
    Su

    • This reply was modified 5 years, 11 months ago by Sujohn.
    May 16, 2018 at 9:51 pm #957745
    Sujohn

    Can you let me know did you manage to get into the site OK?
    Thanks
    Su

    May 16, 2018 at 10:33 pm #957774
    Sujohn

    Hi I don’t want to hassle but can you let me know if you have now managed to get into the site OK?
    I would like to get this issue sorted out before the site goes live so and am waiting on this.
    I have now been waiting patiently for four days.
    Thanks
    Su

    May 17, 2018 at 8:30 am #957998
    Sujohn

    OK so it’s five and a half days now waiting for some support and I must admit to feeling disappointed with the level of support I am receiving.

    A question has been raised over the log in details I sent. So as well as retesting the login details myself I have now sent exact copies of the information I sent to enfold support to three friends in different countries. One is almost computer illiterate. They all managed to login successfully to the to wp admin.
    Just in case the login details are posted again privately.

    Can you please respond and let me know what the problem is here?

    • This reply was modified 5 years, 11 months ago by Sujohn.
    May 17, 2018 at 2:25 pm #958170
    Yigit

    Hi,

    Thanks for the info, i was able to login.

    I noticed you used A tag with name attribute for your anchor point and since you have following custom CSS code in Enfold theme options > General Styling > Quick CSS, text had underline

    /*Underline links*/
.avia_textblock a {
text-decoration: underline;
}

    I changed your anchor point to following

    
<div id="included" class="anchor-point"></div>

    and added following code to bottom of Style.css file of your child theme
    .anchor-point { clear: both; }
    Please review your website :)

    Best regards,
    Yigit

    • This reply was modified 5 years, 11 months ago by Yigit.
    May 17, 2018 at 3:59 pm #958228
    Sujohn

    Hi Yigit

    I can see the style css you have added but am not sure where you have added the <div id=”included” class=”.anchor-point”></div>

    I have cleared all caches browser, litespeed etc and the behavious is still happening.

    I do want all anchor texts to be underlined in text blocks.

    The page that is at the root of the problem is here
    http://www.schoonersail.com/enfold/whats-included

    It has one text block for which the code is

    <h3>What is included in the price?</h3>

    • All meals onboard
      We provide breakfast, lunch and dinner every day. Obviously if you choose to eat ashore this is at your own expense. We can cater for most diets but special diets must be advised at the time of booking.
    • Non alcoholic drinks
      Ships rules are no drinking alcohol at sea or if we are about to sail. This does not mean Trinovante is a dry boat. There is no bar onboard so everyone brings their own.
    • Use of life-jackets and wet weather gear

    <h3>What is not included in the price?</h3>

    <h3>Have Some More Questions?</h3>
    Check our Frequently Asked Questions Page or just get in touch for a chat.
    It will be Su or John picking up the phone

    If the page http://www.schoonersail.com/enfold/whats-included is viewed it displays correctly.
    However once this page is used as the source for an avia page content block all the text is underlined from
    the start of the content to the end of ‘This is compulsory for all voyages apart from Sailing Weekends.

    This can be viewed on pages such as

    http://www.schoonersail.com/enfold/tall-ship-sailing-holidays/offshore-uk-norway/

    http://www.schoonersail.com/enfold/tall-ship-sailing-holidays/arctic-norway/

    http://www.schoonersail.com/enfold/tall-ship-sailing-holidays/uk-sailing-weekends/

    This behaviour is happening in chrome, firefox and edge and I have been told it is also happening on safari.

    Thanks for you input on this. The site is about to go live and I do need to sort this out.

    May 17, 2018 at 4:04 pm #958229
    Sujohn

    Don’t bother replying to my last message. I can see what you are on about now and I think you can mark this ticket as answered.
    Thanks for pointing the way here for me.

    May 17, 2018 at 4:06 pm #958232
    Yigit

    Hey!

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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