Tagged: ,

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #450274

    We are having issues with other admins being able to update our site. They have full rights as admins to the site and have previously been able to make updates and changes.

    Recently, any updates they make aren’t taking. They make changes and save but when they go back, the changes don’t save.

    Also, with media, when they add any media/pictures, it gives an error and says try again later. The media file info will show, but not the actual picture in the media section. They will try to add it to the page, but it won’t show up.

    These are the main issues. Are there any known issues with having multiple admins updating the site?

    Any suggestions on a fix?

    #450654

    Hey ablando!

    I viewed the page you linked to and was able to edit it with no problems.

    Try switching to the default theme. Does the same thing happen there?

    Be sure to deactivate all plugins while testing. Perhaps it’s a caching issue.

    Best regards,
    Elliott

    • This reply was modified 9 years, 4 months ago by Elliott.
    #451840

    We will try that and see.

    #451929

    Hey!

    Ok, please let us know if you manage to get this fixed or not.

    Best regards,
    Rikard

    #455308
    This reply has been marked as private.
Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Other admins can't update our site’ is closed to new replies.