Viewing 14 posts - 1 through 14 (of 14 total)
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  • December 18, 2019 at 5:06 pm #1167375
    mmsdev

    Hi.

    We have started a new build with Enfold (site number 25!)
    Strait out of the box with no plugins installed.

    The font weight is different in Safari to Chrome.We are using open sans

    We have used the advanced styling Theme Options.

    H1 – Changed to Font weight Light and Text Transform: lowercase

    H2 – Changed to Font weight Light and Text Transform: lowercase

    I know this should look different as we have a very big site using Enfold (all data in the private content)

    I have included the link to the site and also a link to another Enfold site we have.

    Please check them both in Safari and Chrome, the new site in Safari is showing the special heading font as a lot heaver.

    The font looks correct in Chrome

    Many thanks

    December 18, 2019 at 5:09 pm #1167377
    Yigit

    Hey,

    Congrats on the 25th installation! :)

    We have fixed the issue already and it will be included in Enfold 4.6.4 which we are going to release after holidays.
    However Enfold 4.6.4 Beta version is available and i attached it in private content field below.
    You can check out this post for change log – https://kriesi.at/support/topic/enfold-upcoming-fixes/#post-1141048

    Regards,
    Yigit

    December 18, 2019 at 6:57 pm #1167444
    mmsdev

    This has made no difference:

    Please check the site in Chrome and Safari.

    • This reply was modified 5 years ago by mmsdev.
    December 18, 2019 at 8:02 pm #1167467
    Yigit

    Hi,

    Could you please choose to reload the page after accepting cookies in Enfold theme options > Privacy & Cookies tab?

    Best regards,
    Yigit

    December 18, 2019 at 8:06 pm #1167474
    mmsdev

    In Safari? Makes no difference..

    • This reply was modified 5 years ago by mmsdev.
    December 18, 2019 at 8:13 pm #1167485
    Yigit

    Hi,

    In Enfold theme options > Privacy and Cookies tab – https://prnt.sc/qcp2d6

    Best regards,
    Yigit

    December 18, 2019 at 8:20 pm #1167489
    mmsdev

    Still nothing…..

    If i disable cookie and privacy all together then the font weight changes in chrome to the same size font as Safari!

    Turn it back on and its how it should be.. (but only in chrome still and always wrong weight in Safari)

    The cookies and privacy also acts differently in Safari than Chrome, ill raise a separate ticket for that..

    This is very frustrating as we are due to start a new build today and messed around with this all day…

    1: This is a brand new install of the latest version (and even now the beta version)

    2: Enfold child theme is installed (but not activated)

    3: We are using just the enfold them as of now.

    4: Only plugin installed is TINY- mce advance. We have even turned that off.

    It behaves different in Safari than chrome – Basic level stuff here guys the font weight for open sans is different..

    Can you assist as we would relay like to get own with building the site..

    • This reply was modified 5 years ago by mmsdev.
    December 19, 2019 at 12:22 am #1167544
    Yigit

    Hi,

    Sorry did not see you edited your post before replying but i just tried to login and credentials did not work.

    It works fine on my local installation (beta version as well) after auto reload – https://prnt.sc/qcs68s. If we check your options we might figure out why it is not working as expected on your end.

    Best regards,
    Yigit

    December 19, 2019 at 1:04 pm #1167703
    mmsdev

    Sorry was the wrong password

    • This reply was modified 5 years ago by mmsdev.
    December 19, 2019 at 2:24 pm #1167744
    Yigit

    Hi,

    I checked your website and fonts in Safari and Chrome was the same. Then i went to enable cookie bar and chose to reload after both options and then checked once again. Fonts are now the same on my end after accepting cookies. Attached a screenshot in private content field below. First screenshot is from Chrome and second is from Safari.

    Could you please check and confirm if it is working fine on your end as well? :)

    Best regards,
    Yigit

    December 19, 2019 at 2:35 pm #1167750
    mmsdev

    Hi.

    nope still shows as the heavy weight..

    Checked on 4 Apple Macs and on an iPhone..

    Cleared cache etc, incognito.

    Your screen shots are also showing it as a heavy weight, yes they are the same on chrome and safari now but both are the wrong weight..

    Please via the links in private content, and when viewing my screen shots from imgur make sure you click on the image to full size as when its small its hard to tell..

    • This reply was modified 5 years ago by mmsdev.
    December 19, 2019 at 7:19 pm #1167873
    Yigit

    Hi,

    Only 400 and 600 font weights are included for Open Sans for me. I uploaded Open Sans with light font weight in Enfold theme options > Import & Export tab, chose that font family in Enfold theme options > Advanced Styling. Now font weight is light and is the same in both Chrome and Safari.

    Have you uploaded Open Sans with light weight on your other site*?

    Best regards,
    Yigit

    December 19, 2019 at 7:26 pm #1167876
    mmsdev

    Great, I just opened the site and saw that it was looking correct..

    I wondered what was going on!

    As far as I can remember we did not, maybe. we did that site is about 7 years old..

    Been using Enfold since its very first version..

    I have just changed it over to the child theme as thats obviously what we will be using and its gone back to how it was.

    I have imported all the settings from enfold to the child theme in

    Theme Theme Options > Import Settings From Your Parent Theme

    But when I refresh they font is wrong again, when I switch its back to enfold theme from the child theme it is correct, does the import from parent theme not take over the fonts you uploaded? Could you please do the same for the child theme?

    Thanks for the help “Yigit”

    • This reply was modified 5 years ago by mmsdev.
    December 19, 2019 at 7:34 pm #1167881
    Yigit

    Hi,

    You are welcome! Thanks for staying with us since the very first version :)

    If cookies and privacy are still acting differently on Chrome and Safari, please feel free to start a new thread. We would love to solve that one as well :)

    Best regards,
    Yigit

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