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  • #1435909

    Hello,
    we have an issue on this page:

    As you can see, the map is messed up with grey rectangles in any zoom situation.
    Any clue?

    Thanks

    #1435945

    Hey marxsvjetlana64,

    Thank you for the inquiry.

    The map seems to be functioning correctly from our end. Have you checked your connection speed? The gray rectangles you’re seeing could be the tiles where the images haven’t loaded yet.

    We may need to a screenshot of the issue. Please use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

    1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
    2.) Locate the option to upload a file or an image.
    3.) Select the screenshot file from your computer or device and upload it to the platform.
    4.) After the upload is complete, you will be provided with a shareable link or an embed code.
    5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

    Thank you for taking the time to share the screenshot. It will help us better understand the issue you’re facing and provide appropriate assistance.

    Best regards,
    Ismael

    #1435951

    Hi Ismael, we have the same issue with different connections, on different locations and different devices.
    Please take a look below:

    Screenshot-2024-03-01-alle-08-42-06
    Screenshot-2024-03-01-alle-08-42-14

    #1435966

    have you tried the troubleshoot hint on docu:
    https://kriesi.at/documentation/enfold/openstreetmaps-leaflet-maps/#troubleshoot
    using the plugin js or downloading the latest js from leaflet?

    #1435972

    Yes, I’ve tried all the suggested actions but nothing changed.

    • This reply was modified 9 months, 3 weeks ago by Paolo.
    #1436010

    maybe it has to do with your non existing certificates. Your page is only in http mode to view. But maybe a security setting or plugin hampers to load unsecure sources. Or your Content Security Header settings.

    by the way: https://securityheaders.com/?q=http%3A%2F%2Finvebiwp.weblink.it%2Fcontatti%2F&followRedirects=on

    Where did you insert those CSPs ? And did you do it the correct way?

    #1436042

    Hi,
    I believe Guenni007 is correct, I see this error because your site is not using SSL: ERR_NAME_NOT_RESOLVED
    Please set up your site SSL certificate, if you are note able to try asking your webhost for help doing so.

    Best regards,
    Mike

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