Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 21, 2022 at 7:18 pm #1365904
    annesite

    Hi,
    When I try to visit my website with Qwant on mobile device (Android), it shows only the text.
    All the items : logo, images, etc has disappear. I can’t click on the Menu
    Its work on android with Firefox.
    I have clear the cache but it doesn’t change anything.
    Is there something I can do in Enfold parameters ?

    Thanks for your help

    September 22, 2022 at 10:00 am #1365949
    Ismael

    Hey annesite,

    Thank you for the inquiry.

    We are not familiar with the Quant application but the theme or the site should display properly on major browsers. The application might be blocking certain resources from loading preventing the theme from fully displaying.

    Best regards,
    Ismael

    September 22, 2022 at 10:55 am #1365964
    annesite

    Hi Ismael,
    Thanks for your reply.

    The problem arrive only on mobile device that’s why I was wondering if there wasn’t any link with the parameters of Enfold.

    I’m lost about that but thanks anyway.
    Best regards,
    Anne

    September 23, 2022 at 10:38 am #1366078
    Ismael

    Hi Anne,

    Thank you for the update.

    Have you tried asking help from the Quant team? They might know what to check and how to check them. Unfortunately, we do not have access to the application and it is not included in the list of compatible browsers.

    // https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 > see Compatible Browsers

    Best regards,
    Ismael

    September 28, 2022 at 9:50 am #1366672
    annesite

    Hi Ismael,

    Yes, I asked but I’m still waiting for an answer…
    Thanks for the link.
    Best regards,
    Anne

    September 28, 2022 at 2:03 pm #1366710
    Rikard

    Hi,

    Thanks for the update. Please let us know if you should need any further help from us.

    Best regards,
    Rikard

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