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  • November 16, 2017 at 12:39 pm #877488
    paristeguieta

    Hi, we just installed the theme and it works perfectly on desktops and laptops but it doesn’t work on iPhone or iPads. What is the problem? http://caracasconsulting.com. Are we missing something?

    November 17, 2017 at 5:29 am #877926
    John Torvik

    Hey paristeguieta,

    Please, can you give to us more details about your issue?

    Best regards,
    John Torvik

    November 17, 2017 at 10:52 am #878009
    paristeguieta

    The website looks great in desktops and laptops but when you access it via mobile you can only see text links for the menu and nothing else… no images, no logo, no menu… just text links

    November 17, 2017 at 4:43 pm #878174
    Victoria

    Hi paristeguieta,

    The website does not load even on a desktop. Are you working on it now?

    Best regards,
    Victoria

    November 17, 2017 at 4:56 pm #878191
    paristeguieta

    It is loading for me. http://caracasconsulting.com.

    November 17, 2017 at 6:52 pm #878245
    Victoria

    Hi paristeguieta,

    Can you press ctrl+shift+f5? And see if it is still loading fine?
    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
    I am getting Failed to load resource: net::ERR_INSECURE_RESPONSE on anything besides text.

    Best regards,
    Victoria

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