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  • #1316726

    Dear folks at Kriesi,

    again I spent some amount time to fix a clients web site. Not for the first time an ALB element was not showing all of it’s content, seemingly broken. But no one except me touches the thing, and I did not change this specific page in about two years. Accordion was affected this time. Being logged in it quite generally pointed me to the performance settings where I allegedly had deactivated it, but nothing there suggested that I deactivated it. Maybe this message could be more specific in the future? Please? Anyways.
    Console was clean. Then I fiddled around with the lazy load, with the minificacion of JS and CSS, JS migrate… cacheing I kicked out for this same reason long ago. So again I changed every setting that could possibly have any connection to the behaviour. Nothing worked and it all left me clueless with a totally changed set of settings and possibly some not set back to the initial state I have worked on for the whole project to be optimised.

    The thing is… AGAIN the issue was “solved” by just re-saving the page. This is not the first time that ‘solved’ the problem. And it is annoying.
    I urge you to please give me a hint how I can detect this “problem” in advance. I do not want to be a space monkey anymore ;)
    But… seriously. Going over every single page in the project and re-save it after every update – just to be sure – can not be the solution. Please do not let me just burn my time anymore. Also messing up the settings for a medium sized project is not funny. You optimize it just to throw away the optimizations for no reason.

    Please help.

    Erik

    • This topic was modified 3 years, 3 months ago by eee_lala.
    #1316737

    Here the front page when logged in: All the marked elements are missing in the frontend until “fixed”.
    https://drive.google.com/file/d/1EhjeLB1GLb4vClsN6rBB9caaxi6mjoDc/view?usp=sharing
    Nothing was changed, just rolled out your update. And the wordpress update of course.
    What’s wrong there? How can I fix this?

    #1317078

    Hi,

    Thank you for the inquiry.

    Did you create a staging site before changing the settings? You should create a site backup so that you can restore the site to its previous state if necessary.

    When you see an element that is not working after an update, all you need to do is purge the cache and toggle minification/compression (Enfold > Performance if you are using it), or disable them temporarily. You do not have to update the page or change any settings. This step alone should be enough to reload the updated scripts and stylesheets. If you are using a plugin such as Autoptimize or BWP Minify and enabled HTML compression, make sure to disable that option too.

    If the element is still not working after the steps above, then there might be an issue with the actual shortcodes such as missing element ID, which has been introduced in the later versions of the theme. If that is the case, try to set the builder to debug mode and enable the shortcode parser to repair the shortcodes.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#shortcode-parser

    Best regards,
    Ismael

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