Viewing 12 posts - 1 through 12 (of 12 total)
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  • #1403743
    Kathy Evans
    Guest

    Hello the fullwidth easy slider I am using on noas.com website does not scale down for different devices. Especially the buttons. Please help.

    #1403916

    Hey Kathy Evans,
    Thank you for your patience and the link to your site, when I check your slider it seems the only issue is with the second slide text font is too large, please note that you can adjust the font size for each screen size in the element options:
    Enfold_Support_1703.jpeg
    changing a huge font size down for tablet will allow the buttons to show.

    Best regards,
    Mike

    #1403944
    This reply has been marked as private.
    #1403972

    Hi,
    Typically the buttons remain the same size on tablet and desktop, see our demo example
    desktop:
    Enfold_Support_1719.jpeg
    tablet:
    Enfold_Support_1721.jpeg
    On your site the caption title of the second slide for tablet is 70px, so the buttons don’t show, see screenshot 1 below, if you change it to 30px using the option above the buttons will show, see screenshot 2 below.
    If you still want the buttons to be smaller for screen sizes up to 990px, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 990px) { 
    #top #main .avia-slideshow-button {
        margin-top: 0px;
        padding: 5px 6px;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1405230

    Good morning. I am creating another website. Which, I will purchase the enfold theme to get the activation code once the site is complete.
    I created a #featuredpartners tab and #featuredworks tab on the home page of the site. But, once I go to the About Us page or the Contact page, the top tabs featured partners and featured works will not take you back to the home section where the featured partners are listed or the images for the featured works.

    Also, the contact form is not working as far as sending the email.

    How do I fix this? The site is not live yet.

    Thank you

    #1405231

    I just purchased the enfold theme that comes with 6 months support but when I add the code to the enfold theme, it will not take it. Please help.
    This is for rod restoration parts

    #1405235

    I also manage another website that uses a your envato activation code. Which was working and now says it is not. Why?

    #1405542

    Hi,

    I created a #featuredpartners tab and #featuredworks tab on the home page of the site. But, once I go to the About Us page or the Contact page, the top tabs featured partners and featured works will not take you back to the home section where the featured partners are listed or the images for the featured works.

    Please refer to this post and display a different menu on your home and inner pages: https://kriesi.at/documentation/enfold/menu/#different-menu-for-different-pages. You can either use the plugin solution or the custom code solution posted on that page.

    Also, the contact form is not working as far as sending the email.

    Please refer to this post: https://kriesi.at/documentation/enfold/contact-form/#troubleshoot

    I just purchased the enfold theme that comes with 6 months support but when I add the code to the enfold theme, it will not take it. Please help.
    I also manage another website that uses a your envato activation code. Which was working and now says it is not. Why?

    It looks like your Personal Token is not verified in Enfold theme options > Theme Update. Purchase Code and Personal Token are not the same. You’d need to generate a Personal Token to register your theme.

    Please refer to this post https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token, generate a new token and insert it in Enfold theme options.

    You can use your Purchase Code to register to our support forum https://kriesi.at/support/register/ and after that you can start new threads under Enfold sub forum https://kriesi.at/support/forum/enfold#new-post.

    Best regards,
    Yigit

    #1409642

    Sorry, I tried to start a ticket, but I could not figure it out. I have two websites that have valid licenses and on the backend, it will not validate the license or token codes. Please help. I will give you what you need to access the sites.

    Please help. I have tried several times to create a new token and none of them work.

    #1409654

    Hi,
    Please login to the support forum and use this link to start a new thread
    I looked at your two sites and in both cases you will need to first manually update the theme because they are using old versions on the theme.
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg
    Then after you update you can create a Envato Token in your Theme Forest account so that future updates can be done easily.
    If you still have trouble after manually updating the theme as above then please start a new thread so we can help.

    Best regards,
    Mike

    #1409763

    I have already done this and created the website. Can you please help me? I do not want to lose anything on the two websites.

    #1409793

    Hi,
    I don’t think that you understood what I wrote above, yoy are uning Enfold v4.7.5 in order to update your theme to v5.6.2 you will need to login to your Theme Forest account and download the latest installable WP version and then upload to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New and follow the instructions above.
    If you have customized any of the core theme files you will loose these customizations, but this would be true no matter how you update your site, so assuming that you have not customize any of the core files you will not lose anything. I took a quick look at your header.php & functions.php and didn’t see any customizations so unless you modified another file you should be ok.
    This message is in our “contact form” thread which is not appropriate for support, Please start a new thread in the support forum.

    Best regards,
    Mike

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