No video sound

Tried with another video and its the same. I can´t hear the sound..
What happen?

If you want, you can login.
Thanks
Charlotte

Hi Dake,

thanks for your reply.

BUT I don´t really understand in which file I should edit this:

To unmute and disable loop on color section video you can edit config-templatebuilder > avia-shortcodes > section. Find this code on line 406:

‘video_mute’ => true,
‘video_loop’ => true,
Replace it with:

‘video_mute’ => false,
‘video_loop’ => false,

But in which of all the files in config-templatebuilder > avia-shortcodes > ?

In Video.php there is no line 406 and there is no color section.php file either…

Thanks
Charlotte

• This reply was modified 9 years, 10 months ago by charlotteraboff.

Thanks Yigit,

But I haven´t created a child theme yet..

Can I make some change right now in order for the sound to work?

Charlotte

Ok, thanks,

I will create a child theme soon. Just one to see how this page works out first.
But I don´t find this in the section.php file..

Find this code on line 406:

‘video_mute’ => true,
‘video_loop’ => true,
Replace it with:

‘video_mute’ => false,
‘video_loop’ => false,

Thanks
Charlotte

Thanks :)