-
Posts
-
I have spent hours on email collection. I used 4 different email addresses to collect to aol, yahoo, gmail and outlook. Nothing is working. I used the MailChimp form the same thing. No email collection. It says your email was added the list but nothing is coming through to me.
I do not want to use contact 7 because it gathers information on the subscriber and sends the info to them. Not doing that either.
Please advise??
Hey extraeyes,
Thank you for using Enfold.
The default contact form element in the theme doesn’t have that feature. It can’t collect emails or store any data. Do you want your users to be able to subscribe to your newsletter or emails? That is possible with the mailchimp signup element or widget, but you have to generate an API key first.
// https://mailchimp.com/help/about-api-keys/
Best regards,
IsmaelYes, I did that three times and it did tests and they did not work at all. That was part of the many hours I spend on this project. No emails are going through on any test no matter what I do.
I used the contact form and the mail chimp for hours with no emails ever going through at all.
Pam
Hi Pam,
Thanks for the update. Did you go through the recommendations here? https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
RikardI have done everything except the last one since it says it has not been tested and may cause issues. I have 4 different emails, aol, outlook, Gmail, Yahoo nothing is working. Getting really frustrated now. Please help. I have my phone number up in the meantime on all websites and not sure if this is why I am having a telemarketer nightmare.
I will await any suggestion Please!!
Pam
- You must be logged in to reply to this topic.