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  • #330458

    Dear Support Team,

    I guess after updating to the new woocommerce version there are several product categories, which do not show up the articles anymore. The widget shows the number of entries and the product table in the backend lists all belongin articles. But if one links to the product category page no articles show up. In addition there ar some categories which only show a small bnumber of articles but not all.

    This is no general problem, it only occurs in some categories. The new enfold version, wordpress, woocommerce and woocommerce de are all installed.

    I’m quite confused. Do you have any idea or similiar cases concerning this problem?

    Thank you very much
    Klaus

    • This topic was modified 9 years, 6 months ago by Dilbert.
    #331191

    Hi Dilbert!

    Can you please create us a WordPress administrator account? post it here as a private reply.

    Regards,
    Andy

    #331514
    This reply has been marked as private.
    #332104

    Hi!

    Thank you for the info but the login credentials are not working. Please check. Which categories are not showing the articles?

    Regards,
    Ismael

    #332202
    This reply has been marked as private.
    #333047

    Hi!
    Please make sure that you select “Both” option under Display Type in the category edit page.

    Cheers!
    Arvish

    #333050

    Hi,

    that’s what I did. But still no articles appear in the category view (e.g. “retro”).

    Best regards
    Klaus

    #334328

    Hi!

    Having tested and resolved the issue last time, I now believe it might be a plugin conflict. From what I note there are new plugins installed.

    Try disabling all third-party plugins to see if the issue gets fixed. 90% of the time, issues are caused by conflicting code from third party plugins. Disabling these plugins one by one and checking if this helps sort the issue helps pin-point the exact source of the issue.

    Regards,
    Arvish

    #334352

    Hi Arvish,

    thank you very much for your efforts and time spending on solving a problen which does not directly belong to theme related questions. This is what makes you and your themes a real recommendation: the excellent support!

    And of course you were right. It was a plugin which caused the problem.

    Best regards
    Klaus

Viewing 9 posts - 1 through 9 (of 9 total)
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