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  • April 20, 2016 at 11:51 am #618208
    silviouk

    Hi there

    I have updated a development site (which was nearly finished) with the new version of WP 4.5 & then updated Enfold. The site has now died, and is totally unaccessable. I have found this error:

    The WordPress themes were updated with errors:
    Installation “Perry Air”: PHP Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162 Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162
    Installation “Perry Air”: PHP Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162 Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162
    Installation “Perry Air”: PHP Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162 Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162
    Installation “Perry Air”: PHP Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162 Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162
    Installation “Perry Air”: PHP Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162 Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162

    Is there anything you can think of that I can do?

    Thanks, Silvio

    April 20, 2016 at 4:54 pm #618483
    Yigit

    Hi Silvio!

    Please try re-updating the theme via FTP and overwrite all files – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    April 20, 2016 at 5:29 pm #618515
    silviouk

    I did, twice…As this is a closed server, I can give you server access if required.

    • This reply was modified 8 years ago by silviouk. Reason: Extra info
    April 20, 2016 at 5:55 pm #618544
    Jordan

    Hi!

    Could you please provide FTP access or cpanel details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Regards,
    Jordan

    April 20, 2016 at 6:13 pm #618554
    silviouk

    As requested, good luck! Just for your info, if you try to activate the theme it’ll knock the site out.
    You’ll then have to go to the server and change the theme/css in the database manually to get the site back – at the moment it’s twentyfifteen.
    All plugins have been either deactivated or deleted.

    April 20, 2016 at 6:27 pm #618558
    Vinay

    Hey!

    We are working on your ticket please wait while we update the results here soon.

    We don’t see the wordpress theme in this location > yoursite.co.uk/wp-content/themes

    Please download a fresh copy of enfold them from themeforest and upload it to yoursite.co.uk/wp-content/themes

    The FTP works fine but the wordpress login credentials you’ve provided do not work please send us working login credentials with user role as ‘administrator’ and permission to disable all plugins and add custom code if necessary to resolve the issue.

    Best regards,
    Vinay

    • This reply was modified 8 years ago by Vinay.
    April 20, 2016 at 6:48 pm #618581
    silviouk

    Hi, the theme is called Perry-Air – this is the latest version of Enfold. Login below.

    April 23, 2016 at 3:51 pm #620552
    Ismael

    Hi!

    Looks like the contentslider.php file is incomplete or corrupted. Please get a fresh copy of the file then override the old one.

    Cheers!
    Ismael

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