Tagged: 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #618208

    Hi there

    I have updated a development site (which was nearly finished) with the new version of WP 4.5 & then updated Enfold. The site has now died, and is totally unaccessable. I have found this error:

    The WordPress themes were updated with errors:
    Installation “Perry Air”: PHP Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162 Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162
    Installation “Perry Air”: PHP Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162 Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162
    Installation “Perry Air”: PHP Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162 Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162
    Installation “Perry Air”: PHP Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162 Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162
    Installation “Perry Air”: PHP Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162 Parse error: syntax error, unexpected ‘array’ (T_ARRAY), expecting ‘)’ in /var/www/vhosts/perryair.co.uk/dev.perryair.co.uk/wp-content/themes/Perry-Air/config-templatebuilder/avia-shortcodes/contentslider.php on line 162

    Is there anything you can think of that I can do?

    Thanks, Silvio

    #618483

    Hi Silvio!

    Please try re-updating the theme via FTP and overwrite all files – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    #618515

    I did, twice…As this is a closed server, I can give you server access if required.

    • This reply was modified 8 years, 8 months ago by silviouk. Reason: Extra info
    #618544

    Hi!

    Could you please provide FTP access or cpanel details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Regards,
    Jordan

    #618554

    As requested, good luck! Just for your info, if you try to activate the theme it’ll knock the site out.
    You’ll then have to go to the server and change the theme/css in the database manually to get the site back – at the moment it’s twentyfifteen.
    All plugins have been either deactivated or deleted.

    #618558

    Hey!

    We are working on your ticket please wait while we update the results here soon.

    We don’t see the wordpress theme in this location > yoursite.co.uk/wp-content/themes

    Please download a fresh copy of enfold them from themeforest and upload it to yoursite.co.uk/wp-content/themes

    The FTP works fine but the wordpress login credentials you’ve provided do not work please send us working login credentials with user role as ‘administrator’ and permission to disable all plugins and add custom code if necessary to resolve the issue.

    Best regards,
    Vinay

    • This reply was modified 8 years, 8 months ago by Vinay.
    #618581

    Hi, the theme is called Perry-Air – this is the latest version of Enfold. Login below.

    #620552

    Hi!

    Looks like the contentslider.php file is incomplete or corrupted. Please get a fresh copy of the file then override the old one.

    Cheers!
    Ismael

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.