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  • #1423605

    Dear Enfold technicians,

    1. I just updated today to the latest version of the Enfold theme, but my site is now messed up. Specifically, one product I updated yesterday is getting mixed up with another one: https://abogadonotarioonline.com/producto/apostilla/ (which now appears as if it was another one: https://abogadonotarioonline.com/producto/certificado-de-nacimiento/), perhaps because I used the same “template” from the latter one to create the one currently messed up (“Apostilla”).

    2. Within that product, I have tried to click “Restore this Version”, to choose the latest version backed up, but that option is grayed out.

    3. On the other hand, for Enfold theme updates, I have been doing them via GoDaddy´s C-Panel, but I wonder if there is an easier and safer way you might recommend.

    I would appreciate a response to all three items above. Thanks for your attention.

    #1423643

    Hey ramonolivencia,

    Thank you for the inquiry.

    1-2.) The product looks fine on our end and it looks different compare to the other one. Did you figure out the issue?

    3.) You can update the theme automatically from the Enfold > Theme Updates panel or in the dashboard. Please check the documentation below for more info.

    // https://kriesi.at/documentation/enfold/theme-update/#update-vianbsptheme-options

    Best regards,
    Ismael

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