Viewing 7 posts - 1 through 7 (of 7 total)
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  • July 25, 2019 at 7:57 pm #1121967
    mbw_lamcreative

    I uploaded the new enfold to by site and the avia layout builder no longer works. I get a spinning wheel and cannot add new blocks or view what has already been added. I’ve tried:

    – disabling plugins
    – adding a new version of wordpress
    – deleting enfold via ftp and uploading a fresh version

    Also checked with my server to see if it was an issue there and it wasn’t. Hoping you can help!

    July 26, 2019 at 3:04 am #1122023
    Mike

    Hey mbw_lamcreative,
    Thanks for the login, I found that you are getting the error:

    
/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 403 (Forbidden)

    This is typically due to the permissions of the files. Please see this article: How to Fix File and Folder Permissions Error in WordPress
    When you updated the site, did you try to overwrite the theme files, or did you upload the new theme in it’s own directory?

    Best regards,
    Mike

    July 27, 2019 at 1:08 am #1122226
    mbw_lamcreative

    I both overwrote the files as well as deleting enfold and uploading a new one completely.

    July 27, 2019 at 8:58 am #1122287
    Rikard

    Hi,

    It’s not even possible to save the theme options on your installation, what happens if you deactivate all plugins? I’m especially looking at your security plugin.

    Best regards,
    Rikard

    July 29, 2019 at 2:46 pm #1122762
    mbw_lamcreative

    I did that already as stated above. Even the security plugin doesn’t run a scan properly.

    July 29, 2019 at 3:16 pm #1122766
    mbw_lamcreative

    Thanks Mike,

    It was the file permissions on a few files that were wrong. As soon as that was fixed, the site went back to normal.

    July 29, 2019 at 6:02 pm #1122815
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘New enfold 4.5.7 causes avia layout builder to stop working’ is closed to new replies.