Need info on Enfold - Support | Kriesi.at

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January 3, 2019 at 4:56 pm #1049643

Dawn Lambert
Guest

Hi,
I’m doing another site, and need to buy another ENFOLD theme.
I’m having problems with my current one, http://www.dressageflow.com, and don’t want to have the same issues.

It’s very frustrating and I’m not techy-savvy enough to figure it out.

So, if you could help me with dealing with this current site, I will buy this theme again.

Here is what my server support said:

the theme “enfold_all_files_441” is causing issue. You contact the theme vendor with below error:

PHP Warning: scandir(/hermes/walnaweb05a/b2919/pow.onpointstratscom/htdocs/dressageflow/wp-content/uploads/avia_instagram_cache/): failed to open dir: No such file or directory in /hermes/walnaweb05a/b2919/pow.onpointstratscom/htdocs/dressageflow/wp-content/themes/enfold_all_files_441/enfold/framework/php/class-framework-widgets.php on line 3019

Please help,
Dawn Lambert

January 4, 2019 at 7:03 am #1049844
Rikard
Keymaster
Hey Dawn Lambert,

Sorry for the problem, please try adding this to the very top of your functions.php file, just after the opening PHP tag:
```
error_reporting(0);
```
If you need further technical support then please register on the support forum and open a new thread there.

Best regards,
Rikard
January 4, 2019 at 5:16 pm #1050050

Dawn Lambert
Guest

This reply has been marked as private.

January 4, 2019 at 5:17 pm #1050052

Dawn Lambert
Guest

<?php
error_reporting(0);
/*
* The function within this file are theme specific:
* they are used only by this theme and not by the Avia Framework in general
*/

/* wrap embeds into a proportion containing div */
if(!function_exists(‘avia_preload_screen’))
{
function avia_preload_screen()
{
$class = avia_get_option(‘preloader_transitions’) != “disabled” ? ‘av-transition-enabled’ : “”;
$label = __(‘Loading’,’avia_framework’);

January 4, 2019 at 5:18 pm #1050054

Dawn Lambert
Guest

Did I do that correctly?
I may have missed something, since it did not fix the glitch when updated.

January 4, 2019 at 5:49 pm #1050070

Dawn Lambert
Guest

FYI:
Here are the versions I’m running. It states that I am running the latest versions.

Wordpress: 5.0.2
Enfold: 4.4.1

January 5, 2019 at 10:19 am #1050274

Rikard
Keymaster

Hi,

Thanks for the update. Where exactly are you seeing that message? It shouldn’t affect any functionality on your site since it’s only a message, not an error. Also, do you know which PHP version you are running?

Best regards,
Rikard

January 5, 2019 at 8:04 pm #1050381

Dawn Lambert
Guest

Can I send you a screenshot? That would make everything much clearer
Or, can I give you my admin info, if you don’t already have it?

January 6, 2019 at 8:15 am #1050520

Rikard
Keymaster

Hi,

Yes you can send a screenshot though I don’t think it would make much difference. Is this affecting any functionality on the site? If not then you could ignore that warning.

You could also try to update to the latest version of the theme which is 4.5.2. The update to 4.5.2 from the version you are running has to be done manually unfortunately, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

Also please read this thread: https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/

Best regards,
Rikard

January 6, 2019 at 6:53 pm #1050599

Dawnllambert
Participant

Hi,
Just to refresh the issue:
I am having a problem with the Avia Layout Builder NOT showing up in my NEW page in the Enfold theme.
This is a pic of how it looks on the ORIGINAL pages that WORK:
https://www.dropbox.com/preview/Public/page-with-layout-builder.png?role=personal

And this is a pic of how it works NOW. There is NO Layout Builder.
https://www.dropbox.com/preview/Public/New-page-without-layoutbuilder.png?role=personal

I read the links you sent, and got lost. I have very minimal coding skills. I am sending you all my admin info. Hope you can help.

January 7, 2019 at 6:39 am #1050769
Rikard
Keymaster
Hi,

Thanks for that, though the screenshots are not public so I couldn’t view them. Please try to install this plugin: https://wordpress.org/plugins/classic-editor/, or disable the Gutenberg editor using this in your functions.php file:
```
// disable for posts
add_filter('use_block_editor_for_post', '__return_false', 10);

// disable for post types
add_filter('use_block_editor_for_post_type', '__return_false', 10);
```
Best regards,
Rikard
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