Viewing 8 posts - 1 through 8 (of 8 total)
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  • April 3, 2021 at 4:59 pm #1292114
    bobfurgo

    HI guys,

    I recently input my api key for updates but when I check manually it still shows an old version, and won’t update. I’d rather not log into FTP and was wondering if you could help me update the theme to the most recent version so I’m then able to do it from theme options moving forward. Please let me know.

    April 5, 2021 at 3:42 pm #1292520
    Nikko

    Hi bobfurgo,

    Please follow the steps below to update.

    Make a backup:
    – Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
    – Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/

    Option 1: Use Envato Market to update your site
    – link: https://envato.com/market-plugin/

    Option 2: Update manually
    1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
    2. It should generate a new folder, open it and look for the enfold folder
    3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
    4. Log in to WordPress as and Admin.
    5. Install and activate a maintenance plugin and put your site in Maintenance mode.
    6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
    7. Click on the ADD NEW button.
    8. Click on the UPLOAD THEME button.
    9. Click BROWSE and choose enfold.zip file
    10. Click the INSTALL NOW button and switch to Enfold or your child theme.
    11. Remove the maintenance mode then deactivate and remove the maintenance plugin.

    Register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
    Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.

    If you still want us to do the updates, then please backup your site and give us FTP access.

    Best regards,
    Nikko

    April 5, 2021 at 3:49 pm #1292521
    bobfurgo

    Hi Nikko,

    Thanks so much for sending. In the past you guys have done this for us. Do you think you could do that again this time? Reason being is that I’m traveling and won’t be near a computer for some time to do this. Would really really appreciate it if you could help.

    April 5, 2021 at 5:25 pm #1292572
    Nikko

    Hi bobfurgo,

    Yes, we could still do it, however, the current access is insufficient, please upgrade it to an administrator account.
    Also if an FTP access can be given, so if any issue appears we can still try to fix it.

    Best regards,
    Nikko

    April 5, 2021 at 5:28 pm #1292573
    bobfurgo

    Hi Nikko,

    It is indeed an admin account on wordpress. Can you check again? See private area for SFTP access.

    April 5, 2021 at 6:00 pm #1292579
    Nikko

    Hi bobfurgo,

    Only Menus is accessible in Appearance.
    Please check the screenshot in private content.

    Best regards,
    Nikko

    April 5, 2021 at 11:46 pm #1292625
    bobfurgo

    Sorry about that. Can you try again and refresh? Should be ok now.

    April 6, 2021 at 5:15 pm #1292836
    Nikko

    Hi bobfurgo,

    Thanks, we have updated your site to the latest version of Enfold. :)
    Please review your site.

    Best regards,
    Nikko

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