Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 25, 2019 at 12:12 pm #1121885
    Silvio van de ven
    Guest

    Hello!

    After testing the cookies on a default WP installation without any plugins I discovered Enfold sets a cookie when the site is entered by a visitor. The name of the cookie is PHPSESSID and results from the Enfold theme – the default WP themes doesn´t set any cookie.

    I have looked in the forum to see what I can do about this, but unfortunately I could not find the solution.

    Can you give me the correct answer? I only use the Enfolt theme version: 4.5.1

    Kind regards Silvio

    July 26, 2019 at 5:22 am #1122067
    Rikard

    Hey Silvio van de ven,

    Sorry for the problem. Could you try updating the theme to the latest version (4.5.7) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    July 31, 2019 at 4:05 pm #1123568
    Silvio van de ven
    Guest

    Dear Kriesi,

    I have updated my Enfold theme to 4.5.7. but the Cookkie problem is still not solved. So in short my website stays very slow and the PHPSESSID cookie is still active in the tests.
    Hopefully you have more tips what I could do, because my webhoster just sent me the last update below.

    Kind Regards

    Good morning Silvio,

    I just looked with Bas at the caching problem.
    We have confirmed that the PHPSESSID cookie is set by the Enfold Theme.
    You will have to ask the creators of the theme whether this can be switched off or the performance will lag behind.

    August 5, 2019 at 1:22 am #1124602
    Ismael

    Hi,

    Thank you for the update.

    Why would it slow down the page? Creating session is a default PHP feature. It’s a way to store information same as a cookie, but the data is only available until the user close the browser.

    If you want to disable any sessions from the theme, add this filter in the functions.php file.

    current_theme_supports('avia_no_session_support')

    This will affect the breadcrumb.

    Best regards,
    Ismael

    August 7, 2019 at 10:41 am #1125443
    Silvio van de ven
    Guest

    Hi Kriesie support,

    Cache flushed and checked but the cookie still seems to be there.
    I tried the solution but the cookie is still set.
    So the problem for your performance is the conflict with Varnish.

    My website is not visible on the first page of Google anymore, because of this issue.

    Please help me.

    Silvio V

    If you wont to check this on my website I’ll will give you the credentials.

    August 8, 2019 at 10:23 am #1125862
    Vinay

    Hi,

    For technical support please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Vinay

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