Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • August 18, 2019 at 1:29 pm #1128652
    jasperfoto

    My editor will not update.
    It’s been a while since I last changed anything on a page. (about 1 month) Editor looks a little different now!
    when I write a change and try to update – I get ok. but the update fails …..

    August 18, 2019 at 8:09 pm #1128705
    Victoria

    Hey jasperfoto,

    Could you please attach some screenshots of the issue?

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    August 18, 2019 at 10:44 pm #1128739
    jasperfoto
    This reply has been marked as private.
    August 19, 2019 at 5:19 am #1128805
    Jordan Shannon

    Hi,

    You can just add your default/current admin info in the private area for us to use.

    Best regards,
    Jordan Shannon

    August 20, 2019 at 2:33 pm #1129223
    jasperfoto
    This reply has been marked as private.
    August 20, 2019 at 9:14 pm #1129339
    Victoria

    Hi jasperfoto,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    Best regards,
    Victoria

    August 20, 2019 at 10:03 pm #1129363
    jasperfoto

    Thanks :-)

    August 20, 2019 at 10:40 pm #1129366
    Jordan Shannon

    Hi,

    Did you need additional help, or shall we close this topic?

    Best regards,
    Jordan Shannon

    August 22, 2019 at 9:01 am #1129880
    jasperfoto

    when i click on edit page and click on a field i want to correct, click on visually, is the field blank ????

    August 22, 2019 at 10:11 am #1129923
    Victoria

    Hi jasperfoto,

    I was about to check but the account you gave before is not admin anymore. Please make it admin :) and later delete it or change the password.

    Best regards,
    Victoria

    August 22, 2019 at 10:26 am #1129936
    jasperfoto

    then it is ready again

    August 22, 2019 at 4:24 pm #1130019
    Victoria

    Hi jasperfoto,

    You are using WordPress version that has Gutenberg but the 4.5 theme is not ready for it. Please update the theme to the latest version, to 4.5.7.

    Then you will be able to choose which editor you want to use in the theme options.

    Best regards,
    Victoria

    • This reply was modified 6 years, 4 months ago by Victoria.
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