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April 15, 2019 at 3:19 pm #1090984
When we posted a blog post, the featured image which we have set in wordpress oftenly is cropped in the top of the blog post, at currently we think there’s 2 possible solution we need:
1. Make the featured image in the top of the blog post to have “auto” width
else
2. Remove the featured image completely from the top of the blog post so we can post the image ourself on the blog content.
Please advise.
April 16, 2019 at 9:28 am #1091309i’ve tried to update to 4.5.5 and in the post editor on the right sidebar “Document” tab i’ve selected the featured image to disable on single entry
Also putting these in the Quick CSS:
.postid-3133 .big-preview.single-big { display: none; } .js_active .tab { font-size: 14px; }
However it still give me the blank clickable placeholder of the featured image at the top of the blog post
April 16, 2019 at 3:05 pm #1091454Hi nikestars,
Can you try to add this php code in functions.php:
add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 ); function enfold_customization_modify_thumb_size( $size ) { $size['entry_with_sidebar'] = array('width'=>9999, 'height'=>9999); return $size; }
then either try to re-upload the featured image or just regenerate it.
Best regards,
NikkoApril 18, 2019 at 6:42 am #1092292still didn’t work, it would still showing blank gray placeholder for the featured image on the top of the blog post.
April 19, 2019 at 6:39 am #1092592Hi nikestars,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoApril 19, 2019 at 4:24 pm #1092710This reply has been marked as private.April 20, 2019 at 8:29 am #1092877Hi nikestars,
Thanks, I tried the same settings that you have but I couldn’t reproduce the same issue on my end.
Can you try to create a staging site? basically a duplicate of your site placed in your subdomain so we can try to disable plugins and isolate the issue without affecting your live site.
Here is a tutorial that should help with it: https://themeisle.com/blog/wordpress-staging-site/Best regards,
NikkoApril 20, 2019 at 11:25 am #1092916This reply has been marked as private.April 23, 2019 at 3:29 am #1093488any support?
April 23, 2019 at 3:43 am #1093491Hi,
We would like to apologize for the late response.
The post’s Layout > “Featured Image” settings was set to the second option,. which hid the featured image. We set it back to the default option to display the featured image back.
Best regards,
IsmaelApril 23, 2019 at 3:53 am #1093494i WANTED to either of this:
1. Make the featured image in the top of the blog post to have “auto” width
else
2. Remove the featured image completely from the top of the blog post so we can post the image ourself on the blog content (no placeholder too)
April 24, 2019 at 5:48 am #1093848Hi,
Thanks for the update.
1.) Set the Enfold > Blog Layout > Blog Layout to “Single author, big preview” or “Multi author” to adjust the width of the featured image.
OR
2.) Follow the previous suggestion above to hide the featured image or use this css code.
.single-post .single-small.with-slider .small-preview { display: none !important; }
Best regards,
Ismael- This reply was modified 5 years, 8 months ago by Ismael.
April 24, 2019 at 7:04 am #1093879solution no.2 works, thanks
April 25, 2019 at 1:35 am #1094236Hi,
I’m glad this was resolved. If you need additional help, please let us know here in the forums.
Best regards,
Jordan Shannon -
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