Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • March 17, 2023 at 12:04 pm #1401512
    valev0

    Hi, why the settings for modal window on cookie notice are not available on this website’s cms?

    March 18, 2023 at 11:37 am #1401575
    Rikard

    Hey valev0,

    Thanks for the login details. Could you try updating the theme to the latest version (5.4.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    April 17, 2023 at 11:01 am #1404662
    valev0

    This didn’t help. Modal window is active but I can’t set the buttons to accept all settings or save preferencies.
    Furthermore, in cookie notification, I can only choose among:
    – Ignore notification
    – Open information on privacy and cookie policy
    – Link to another page

    In other websites I manage, using Enfold, the settings of this area are totally different and it is possible to pre-set option in deactivation mode and accept o manage preferencies.
    Thank you for you assistance.

    Valentina

    April 19, 2023 at 3:04 pm #1404952
    Yigit

    Hi Valentina,

    I wanted to check the issue on your website however it is currently displaying a notice for critical error.

    Please let us know when it’s fixed so we can look into it.

    Best regards,
    Yigit

    April 19, 2023 at 3:35 pm #1404958
    valev0

    Hi, I updated php version to 8, then the critical error occurred. Now I reset 7.4.33 (obsolete) and it works. Could please explain me this problem?
    I found topic #1333799 with the same issue.
    Thank you.

    Valentina

    April 21, 2023 at 2:07 am #1405114
    Mike

    Hi,
    I see that you are using Enfold v4.5.2, this version is not compatible with PHP v8, you will need to update to Enfold v5.5
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    April 21, 2023 at 3:22 pm #1405169
    valev0

    Now it’s ok. Thank you so much.

    Valentina

    April 21, 2023 at 4:46 pm #1405177
    Nikko

    Hi Valentina,

    I’m glad that Mike could help you :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘modal window for cookie notice on www.agritenca.it’ is closed to new replies.