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  • #1162278

    Mobile View – not working

    I have two sites, one running enfold (4.5.2) and all is ok.

    And one using the latest enfold

    (Both sites are using the latest version of WordPress and plugin versions are the same)

    On the other site, when I view the site on the mobile, it does not render properly

    (The icon list box appears strange and the image is pushed smaller.

    Have there been any changes to the css in the latest enfold to account for this error?

    Keith

    #1163470

    Hey roamingk,

    What do you have differences between the 2 web sites? So we can be able to help you define it.

    Best regards,
    Basilis

    #1163675

    Here is an image of the mobile view not working properly

    View post on imgur.com

    Here is a view of it working ok

    View post on imgur.com

    As you can see the image shrinks and the icon list appears over the text.

    The only difference is the version. The plugins are the same.

    #1163676

    Also, I have checked the settings on each and they appear to be the same in the enfold panels

    • This reply was modified 5 years ago by roamingk.
    #1163858

    Hi roamingk,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1164463

    Hey

    • This reply was modified 5 years ago by Victoria.
    #1164605

    Hi roamingk,

    Can you disable caching and minification for now?

    Could you please clear the cache, check again and get back to us.

    Best regards,
    Victoria

    #1165294

    Disabled the cache plugin … turned on the merge css options… still no result..

    I also disabled all the performance enhancements within enfold.

    #1166041

    Hi roamingk,

    Best regards,
    Victoria

    #1166121

    This page never had the issue.. It seems to be specific to listings – bars. clubs, restaurants..- this is why I included the link in the first instance.

    Guide pages and description pages are fine.

    • This reply was modified 5 years ago by roamingk.
    #1166715

    Hi,

    Thank you for the update.

    The sections are being rendered outside the main wrapper, which causes the elements to not respond or resize properly. Did you include the custom post types in the list of supported post types by the advance layout builder? If not, please check the documentation below.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#alb-for-any-post-type

    Best regards,
    Ismael

    #1168226

    Ok, thanks..that resolved the problem.

    FYI .. for several years I had been using this code which was shown in one of the help videos, but I guess its no longer functioning… just in case someone else has the same issue.

    function add_builder_to_posttype($metabox)
    {
    	foreach($metabox as &$meta)
    	{
    		if($meta['id'] == 'avia_builder' || $meta['id'] == 'layout')
    		{
    			$meta['page'][] = 'bars'; /*instead add the name of the custom post type here*/
    		}
    {
    			$meta['page'][] = 'event'; /*instead add the name of the custom post type here*/
    		}
    {
    			$meta['page'][] = 'restaurants'; /*instead add the name of the custom post type here*/
    		}
    {
    			$meta['page'][] = 'saunas'; /*instead add the name of the custom post type here*/
    		}
    	}
    	return $metabox;
    }
    
    #1168444

    Hi roamingk,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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