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  • #660904

    Hello guys,

    I have a problem viewing my website on mobile devices and it occurs variously on iOS and Android. Please see the images below:
    on iOS:
    I can’t see the photos of the clients:

    on Android it seems fine:

    for the videos, both are having the same problem:

    What code do I have to implement in order to get these things work properly?

    Thanks in advance.

    Kind regards,
    Felix

    • This topic was modified 3 years, 1 month ago by  FelixB.
    #660914

    Hey FelixB!

    Please make sure that you are not using special characters in your file names. Please use “a” instead of “á” for example

    Cheers!
    Yigit

    #660923

    Hi Yigit!

    Thanks so much for your reply. However I don’t understand which filename should be observed. The images don’t use any special characters and neither the videos. I thought it is because of some plugins that cause the trouble, no?

    Kind regards,
    Felix

    • This reply was modified 3 years, 1 month ago by  FelixB.
    #661454

    Hi Yigit,

    any news regarding this problem?

    Thanks man, have a great weekend!

    #661736

    Hi,

    I checked your site on iphone6/chrome but I couldn’t see any broken images. Could you try clearing your browser cache and reload a few times to see if that helps please?

    Best regards,
    Rikard

    #661906

    Hi Rikard,

    thanks for your concern regarding this issue. I’ve tried it many times already but the error still persists. It seems normal at the first sight though, but it isn’t.

    I hope you can help me further.

    Kind regards

    • This reply was modified 3 years, 1 month ago by  FelixB.
    #663167

    Hi,

    Did you set a fallback image to the section with the video background? Videos set as background are disabled on mobile devices so you have to add a static image.

    Best regards,
    Ismael66

Viewing 7 posts - 1 through 7 (of 7 total)

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