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  • August 27, 2016 at 8:10 pm #678499
    mc_jones

    Hello – I have needed to temporarily redirect one domain to another and when using the site masking feature I notice the mobile version of Enfold does not work – the site loads but it’s just not the mobile version on tablets & phones. I understand this is because of the url masking but is there possibly a quick code I can add that would allow for the mobile to be active on phones/tablets when the masking is active?

    Thanks and I hope this makes sense!

    Matt

    August 28, 2016 at 5:53 am #678563
    Vinay

    Hey mc_jones,

    The stylesheet is loading and the media queries should kick in irrespective of the domain name as it only depends on the screen width.

    Have you tried to view the site on mobile when the URL masking is turned off? Does it work correctly ?

    Best regards,
    Vinay

    August 29, 2016 at 3:12 am #678722
    mc_jones

    Hi Vinay – apologies for the delay – yes, the mobile version works perfectly when URL masking is turned off.

    September 1, 2016 at 6:46 am #680496
    Vinay

    Hi,

    Apparently iFrame redirects are in existence even before the responsive sites started trending, so basically when you mask the URL it wont work. Please get in touch with your hosting company and ask them to merged the two sites so they share the same identity to resolve this issue.

    Please check this link for more info http://wordpress.stackexchange.com/questions/212223/mobile-version-issue-when-domain-forwarding-with-masking

    Best regards,
    Vinay

    • This reply was modified 8 years, 3 months ago by Vinay.
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