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  • #843725

    Hey there,
    I’ve recently purchased your theme.
    I’ve set everything up, and I have a menu with 1 level of depth. I can’t make it show on mobile.
    Can you please help me?

    #844199

    Hey night2tl,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #844368

    Hey, thanks for the reply,
    I attached a link in the private contact

    #845703

    Any news? I really need help with this?

    #845759

    Hi night2tl,

    This is a known issue, the fix is coming soon, meanwhile there are a few solutions proposed here:
    https://kriesi.at/support/topic/sub-menu-do-not-appear-in-mobile-menu-since-4-1/

    If you need further assistance please let us know.
    Best regards,
    Victoria

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