Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 17, 2020 at 4:56 pm #1246577
    cmcooper

    Hi, I’ve got a weird issue with the mobile navigation. When opening the flyout nav and clicking any link the site wont load (as if i have not clicked at all). Only with a 2nd click the page will load. Any idea how to fix that?

    What i tried so far:
    – Different Browsers (Chrome, Safari)
    – Updating and disabling Plugins

    Nothing worked so far.

    September 19, 2020 at 4:35 am #1246966
    Rikard

    Hey cmcooper,

    Sorry for the problem. First off, could you try updating the theme to the latest version (4.7.6.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    September 24, 2020 at 12:08 pm #1248123
    cmcooper

    Hi Rikard,
    I’ve updated to 4.7.6.3. Sadly hasnt changed anything. The problem is still there.

    September 27, 2020 at 3:57 pm #1248803
    Victoria

    Hi cmcooper,

    Did you try to disable all plugins after you updated the theme?

    Best regards,
    Victoria

    September 28, 2020 at 8:36 am #1248928
    cmcooper

    Hello Victoria,

    i did right now. It’s still the same.

    September 28, 2020 at 4:19 pm #1249065
    Victoria

    Hi cmcooper,

    This is not the theme issue, it’s some plugin that is conquering the click. Can you set up the staging server and disable all plugins so that we can test?

    Best regards,
    Victoria

    September 28, 2020 at 4:44 pm #1249085
    cmcooper

    Hello Victoria,

    i found the issue. It was some custom CSS which messed with the .av-siteloader-wrap class. I think the class got disabled or something like this. I removed the code: 

    @media only screen and (max-width: 768px) {
     #top .av-siteloader-wrap { display: none !important; }
}

    after that it worked again. Thanks for your help.

    September 29, 2020 at 6:13 am #1249244
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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