Viewing 18 posts - 1 through 18 (of 18 total)
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  • #895706

    Since the latest update the submenu don’t open on click in mobile version.

    Ich habe bereits probiert das Menu neu zu zuweisen, Cache leeren, einfach mal die Einstellungen des Menus zu ändern usw.

    I tried create a new menu, emptying cache, change style options in enfold menu…
    Would be great if you could solve these problem.

    BG
    Ingo

    #895716

    Hey Ingo,

    Please try flushing cache and check if that helps. If not, please make sure you are using the latest version of the theme which is currently 4.2 – kriesi.at/documentation/enfold/updating-your-theme-files/. If that too does not help, please create temporary admin logins and post them here privately so we can look into it :)

    Cheers!
    Yigit

    #895732

    Tried your tips.
    Unfortunally it still doesn’t work.

    #895743
    This reply has been marked as private.
    #895763

    Hey!

    I am getting “Forbidden. You don’t have permission to access /wp-admin/ on this server.” error. Do you have some sort of IP restriction? If so, please temporarily disable it.

    Regards,
    Yigit

    #896064
    This reply has been marked as private.
    #896179

    Is ist possible to send me your ip that we can give you acces?

    #897312

    Hi,

    I’m sorry but we don’t supply that kind of information here. Please disable the security feature or plugin temporarily so that we can access the site. If there is a country restriction, you can find the team’s locations in the following link.

    // http://kriesi.at/about

    Best regards,
    Ismael

    #897960

    Thank you for your Feedback.
    I¹ll talk to our IT if they can realize it.

    BR
    Ingo

    #898019
    This reply has been marked as private.
    #898312

    Hi,

    Thank you for the update.

    The page is still forbidden. We can’t access the dashboard.

    Forbidden
    You don’t have permission to access /wp-admin/ on this server.

    Best regards,
    Ismael

    #898342

    Sorry apparently there was a reboot tonight.
    Now it should work. Please try again.

    Thank you very much in advance.

    BR
    Ingo

    • This reply was modified 6 years, 6 months ago by Victoria.
    #898925

    Hi Ingo,

    I still get the forbidden message. Can you please check the config again?

    Best regards,
    Victoria

    #898930
    This reply has been marked as private.
    #898940

    Thank you very much.
    Apparently I have found the problem myself now.
    Our old service provider has in the custom css apparently set the menu on display: none …

    BR
    Ingo

    #899458

    Hi Ingo,

    Great, glad you found the problem and for letting us know. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    #899558

    Hi Rikard,

    thank you very much.
    I think you can close this topic.

    BR
    Ingo

    #899957

    Hi,

    Alright. We’ll close the thread now. Please feel free to open a new thread if you need anything else.

    Best regards,
    Ismael

Viewing 18 posts - 1 through 18 (of 18 total)
  • The topic ‘Mobile Menu on Click Submenu does not work’ is closed to new replies.