Missing "Custom Font Manager" button to imprt fonts in enfold - Support

Viewing 6 posts - 1 through 6 (of 6 total)

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December 11, 2020 at 10:35 pm #1266678

mercyairch
Participant

Hi Victoria
I am running two websites. One with enfold 4.6.1, the second with enfold 4.2.6 (the dashboard tells me that all themes are up to date!?) This version is probably too old.
In enfold 4.6.1 I could import the Google Poppins font and everything is working as expected:

In enfold 4.2.6 I don’t even see the Custom Font Manager button and I’m unable to import a font:
https://mercyair.ch/wp-content/uploads/2020/12/enfold-child-4.2.6-scaled.jpg

I have switched off all plugins for troubleshooting but it doesn’t change anything. ould Can you please help me?

Best Regards
Sam

December 13, 2020 at 4:41 am #1266853

Rikard
Keymaster

Hey mercyairch,

Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.7.6.4) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

December 14, 2020 at 11:55 am #1267081

mercyairch
Participant

Thanks a lot Rikard
Problem solved. I replaced the old template version with the actual one, without the help of the plugin, because this plugin is outdated. wWith the WP version >5.5 I could just replace the old Enfold version with the new one.
Now I was also able to import new custom fonts. Worked like a charm!

Thanks again!
Sam

December 15, 2020 at 2:17 am #1267324

Jordan Shannon
Inactive Moderator

Hi,

Did you need additional help with this topic or shall we close?

Best regards,
Jordan Shannon

December 15, 2020 at 6:34 pm #1267533

mercyairch
Participant

Thanks Jordan
Problem is solved with the latest template. You con close the case.

Sam

Von meinem iPhone gesendet

December 16, 2020 at 12:37 pm #1267772

Rikard
Keymaster

Hi Sam,

Great, I’m glad that Jordan could help you out and thanks for the update. I’ll go ahead and close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard
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