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  • August 5, 2021 at 8:11 pm #1314712
    jaimemerz

    Hi there,
    I’m having some trouble with hotspot tooltips not aligning correctly over an image. I’ve referred to this support thread but don’t know if it’s the best solution since we have images in each tooltip.
    Interestingly, the tooltips display correctly if it’s hovered over a second time. Any ideas how to fix the alignment issue on first display?
    Thanks,
    Natalie

    August 7, 2021 at 10:12 pm #1315060
    Mike

    Hey jaimemerz,
    Thank you for your patience, I believe that the tooltips are being thrown off due to the images being lazy-loaded, please check your theme settings and disable your caching plugin it looks like it is using a script called: lazysizes.min.js
    I believe this because as I watch carefully as the tooltip forms, it seems to shows correctly for a split second and then jumps up as the image is loaded.

    Best regards,
    Mike

    August 13, 2021 at 10:10 pm #1316680
    jaimemerz

    Hi Mike,
    That did the trick! Thanks so much.
    Natalie

    August 14, 2021 at 10:47 am #1316728
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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