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AuthorPosts
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January 28, 2021 at 7:42 pm #1276109
Migrating website to new URL (staging) and home page throwing a Internal Server. Other pages working fine, Debug log shows a number of Enfold errors, can some assist with these?
January 28, 2021 at 9:52 pm #1276165Hey hostworks,
Please share the errors’ text.
Best regards,
VictoriaJanuary 28, 2021 at 10:03 pm #1276173Here you go.
January 28, 2021 at 10:06 pm #1276176Hi hostworks,
Which version of Enfold are you running?
Best regards,
VictoriaJanuary 28, 2021 at 10:12 pm #1276177It was at 4.5.2, but we copied over (4.7.6.4) this morning. same results
January 29, 2021 at 6:48 pm #1276367Victoria,
How could this be a DB permissions issue if the rest of the website pages load. It’s only the home page that throws an error. I.e.
January 29, 2021 at 6:52 pm #1276368Hey!
Can you enable the Advanced Layout Builder debug mode and copy the page to the test page or build it anew and see if the issue gets resolved?
Here is how to enable the debug mode:
Best regards,
VictoriaJanuary 29, 2021 at 7:50 pm #1276383How’s it supposed to work? I enabled the mode, duplicated the page and still the same error.
January 29, 2021 at 9:22 pm #1276429Hi hostworks,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Can you check the error log for more errors please?
Best regards,
VictoriaJanuary 29, 2021 at 9:30 pm #1276431Below
January 31, 2021 at 5:25 am #1276566Hi,
Thanks for that. The login page redirects to a 404 page though, how can we access it?
Best regards,
RikardFebruary 1, 2021 at 12:19 am #1276620February 4, 2021 at 2:59 am #1277494Any thoughts?
February 6, 2021 at 12:01 am #1278193Can someone please help me, I’ve got to fix the home page of this site! all of the other pages work fine.
February 6, 2021 at 1:47 am #1278199Forget it. It is apparently a conflict between a plugin and our WAF. You can close this ticket.
February 6, 2021 at 5:22 pm #1278308Hi hostworks,
Great :)
We are closing the thread.
If you need further assistance please let us know in a new one.
Best regards,
Victoria -
AuthorPosts
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