Migrating website to new URL (staging) and home page throwing a Internal Server. Other pages working fine, Debug log shows a number of Enfold errors, can some assist with these?
Hey hostworks,
Please share the errors’ text.
Best regards,
Victoria
Here you go.
Hi hostworks,
Which version of Enfold are you running?
Best regards,
Victoria
It was at 4.5.2, but we copied over (4.7.6.4) this morning. same results
Victoria,
How could this be a DB permissions issue if the rest of the website pages load. It’s only the home page that throws an error. I.e.
Hey!
Can you enable the Advanced Layout Builder debug mode and copy the page to the test page or build it anew and see if the issue gets resolved?
Here is how to enable the debug mode:
Best regards,
Victoria
How’s it supposed to work? I enabled the mode, duplicated the page and still the same error.
Hi hostworks,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Can you check the error log for more errors please?
Best regards,
Victoria
Below
Hi,
Thanks for that. The login page redirects to a 404 page though, how can we access it?
Best regards,
Rikard
Any thoughts?
Can someone please help me, I’ve got to fix the home page of this site! all of the other pages work fine.
Forget it. It is apparently a conflict between a plugin and our WAF. You can close this ticket.
Hi hostworks,
Great :)
We are closing the thread.
If you need further assistance please let us know in a new one.
Best regards,
Victoria