Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • July 16, 2018 at 8:54 pm #986093
    fotodesignmeer1

    Hello,

    On the website: http://www.leenaertsagrotechniek.com the mobile menu is not working on my phone. I see the whole menu the same like on my computer. Google say its not mobile friendly. I use the enfold theme also on another website and there its working fine. Whats wrong?

    July 17, 2018 at 6:49 am #986270
    Rikard

    Hey fotodesignmeer1,

    Could you try updating the theme to the latest version (4.4.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Please note that you might have to delete the theme folder from the server before uploading the new version.

    Best regards,
    Rikard

    July 17, 2018 at 9:40 am #986315
    fotodesignmeer1

    Hello,

    I work with a enfold child theme, and the automatic update is on. The system say i have the latest version.
    On my other website that works fine i have a older version the 4.0.5. Is it possible that the latest update is a problem?

    Thank you,
    Monique

    July 17, 2018 at 2:07 pm #986429
    Rikard

    Hi Monique,

    The automatic updates doesn’t work with all server environments unfortunately, the latest version is 4.4.1. Could you try updating manually? You might have to anyway since some files have switched places between the version you are running and the latest one.

    Best regards,
    Rikard

    July 17, 2018 at 3:03 pm #986459
    fotodesignmeer1

    How can i find the latest version to download . When i look in the admin aria there is no update available. i run the lastest version off the child enfold theme (4.1.2).

    July 18, 2018 at 6:08 am #986769
    Rikard

    Hi,

    You can always download the latest version of the theme from your Themeforest account.

    Best regards,
    Rikard

    July 18, 2018 at 9:18 am #986845
    fotodesignmeer1

    Hello,

    Ik do that and it is still not working. On my other site i have version 4.0.5 and that is working fine.

    July 18, 2018 at 3:33 pm #987048
    Rikard

    Hi,

    Thanks for the feedback, though I can’t reproduce that on my end on your updated site, the mobile menu is showing up fine. Please try clearing your browser cache and reload the page or check using a different browser and/or phone.

    Best regards,
    Rikard

    July 18, 2018 at 4:14 pm #987079
    fotodesignmeer1

    Thank you now it’s ok, i have 3 different websites that are redirected to 1 domain and there was something wrong.
    Thank you very much for your support.

    July 19, 2018 at 6:59 am #987281
    Rikard

    Hi,

    Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    July 19, 2018 at 8:48 am #987304
    fotodesignmeer1

    Thank you very much, this was all.
    Greetings,
    Monique

    July 19, 2018 at 8:12 pm #987610
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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