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Posts
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Hello, I just updated Enfold to a latest version and the drop down menu is pushed to the background. Please see here https://artofbicycletrips.com/tours/chiang-mai-to-luang-prabang-bike-tour/
Please assist.
Also, the same page is not mobile friend anymore. Can I downgrade to previous Enfold version. Please assist soon.
Thanks,Hi,
Sorry for the late reply. First off please try clearing the cache from your caching plugins and disable minification to see if that makes any difference.
Best regards,
RikardHi,
Thanks for that, but you still have active caching and minification on the site. Please disable it for now so that we can look closer at your problem.
Best regards,
RikardMeanwhile, Can you share Enfold version 4.5.2 with me. I would like to rollback as the current version is affecting the visits.
Hi pankaj_mangal,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
VictoriaHi,
Thanks for the update.
The menu is displaying properly on our end. Is this fixed? We disabled the file compression from the Enfold > Performance panel temporarily. Please enable it back once you’re done with the modifications.
Best regards,
IsmaelHello Ismael,
It’s not fixed. Please see on this page https://artofbicycletrips.com/tours/ultimate-vietnam-bike-tour/ following issues:
1. Sub Menu is not visible
2. The page is not mobile responsive anymore
There are many pages like above and all showing same issues.Please assist soon.
Hi,
Thanks for the update.
We just noticed that it’s an item from a custom post type. Please add this filter in the functions.php file to include the “tours” in the list of the builder’s supported post types.
function avf_alb_supported_post_types_mod( array $supported_post_types ) { $supported_post_types[] = 'tours'; return $supported_post_types; } add_filter('avf_alb_supported_post_types', 'avf_alb_supported_post_types_mod', 10, 1);After adding that code, edit the tours items and update them.
Best regards,
IsmaelThanks a ton. It’s working now. I wouldn’t have been able to figure that out.
One more thing: When I update WP to 5 and onwards, all text block created using advanced editor goes empty. Even if I add new ones and put content, they still go empty after saving them. Please see.
Hi,
What happens if you select to use the Classic Editor in the main page of the theme options?
Best regards,
RikardHello Rikard,
I have to check on that but will have to move to WP 5 onwards. I would like to use Advanced Editor and not Classic Editor from WP. Let me know if you would like me to try.
Hi,
Thanks for the update, we’ve had some problems with the new updates in WordPress 5, but in my experience everything should be working as expected when using the Classic Editor in the theme options.
Best regards,
RikardOne more thing: I have certain custom taxonomy. Is it possible to enable Advanced Layout Builder for same?
Hi pankaj_mangal,
Just add the post type to the function above.
If you need further assistance please let us know.
Best regards,
VictoriaHi,
Thanks for the update.
You have to add the custom post type in the previous function that we have provided above. Just add the custom post type slug or name.
function avf_alb_supported_post_types_mod( array $supported_post_types ) { $supported_post_types[] = 'tours'; $supported_post_types[] = 'name_of_cpt_here'; return $supported_post_types; } add_filter('avf_alb_supported_post_types', 'avf_alb_supported_post_types_mod', 10, 1);Best regards,
IsmaelHello Ismael,
I’m looking for custom taxonomy such as https://artofbicycletrips.com/destinations/india/ and not custom post type. It’s already activate for custom post type but I need advance layout for custom taxonomy. WordPress allows you to create your own custom taxonomies and use them in your post types to group and sort your content.
Thanks,
PankajHi,
Thanks for the update.
That taxonomy belongs to a certain custom post type, so you have to add the name of that CPT in that filter. You don’t have to if it’s a taxonomy for a built-in post type such as posts, pages etc.
Best regards,
IsmaelHello Ismael,
That taxonomy ‘Destinations’ belongs to ‘tours’ CPT which is already added. We’re able to use Advanced Layout for ‘tours’ CPT but not for CT ‘Destinations’. Hope this makes it clear.
Thanks,
Hi,
Thanks for the info.
Can you generate another login token? The previous one has expired. Please add it in the private field. We’ll check the issue afterwards.
Best regards,
IsmaelHi,
Thanks for the update.
Are you trying to edit the actual taxonomy or the terms page using the advance layout builder? You can only use the ALB for the posts that belong to the terms inside that taxonomy, not for the taxonomy or the terms page itself. Again, you can’t edit the term, or the taxonomy where it belongs to, using the advance layout builder. You have to edit the taxonomy, category or archive template file for that or create them manually if they don’t exist yet.
// https://developer.wordpress.org/themes/template-files-section/taxonomy-templates/
Best regards,
IsmaelYes, I’m trying to edit taxonomy or terms page itself. I’m aware I can use ALB for any posts belonging to them. However, taxonomy and terms are landing page for us and we require to improve them using ALB.
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