Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • November 15, 2019 at 7:42 pm #1157270
    Alex Morrison

    Hey there,

    I believe after a recent WordPress update that the “Use as Mega Menu” option is not longer appearing or saving.

    I can add a new menu item and a sub-menu item underneath it which triggers the “Use as Mega Menu” option to appear, but once the entire menu is saved, that option goes away entirely on the nav item.

    I’m on WP v5.3 & Enfold 4.6.3.1

    Before saving:
    before

    After Saving:
    after

    November 16, 2019 at 12:24 pm #1157431
    Rikard

    Hey Alex,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    November 16, 2019 at 5:39 pm #1157511
    Alex Morrison

    Login credentials below

    November 17, 2019 at 4:25 am #1157582
    Rikard

    Hi,

    Thanks for that, the details are not working though. Please check and verify.

    ERROR: The password you entered for the username kriesi is incorrect. Lost your password?

    Best regards,
    Rikard

    November 17, 2019 at 4:32 pm #1157656
    Alex Morrison

    Sorry about that. I must’ve not saved when generating the new password. I just reset it and tested and it works. The front-end login form is a little wonky (still working on it) but the authentication does work if you work yourself to the backend. New password below.

    November 21, 2019 at 7:40 am #1158742
    Ismael

    Hi,

    Thank you for the update.

    Did you install any plugins related to the menu? It is possible that the plugin overrides the same PHP Class used to create the menu editor, so it removes the mega menu option. Only one theme or plugin is allowed to override the Class. One example of this issue is with the PopUp Maker plugin.

    // https://kriesi.at/documentation/enfold/mega-menu/#mega-menu-appears-as-a-normal-menu
    // https://docs.wppopupmaker.com/article/297-popup-maker-is-overwriting-my-menu-editor-functions-how-can-i-fix-this

    We were able to login to the site, but we couldn’t access the plugins panel.

    Best regards,
    Ismael

    November 21, 2019 at 4:12 pm #1158846
    Alex Morrison

    Hi Ismael,

    That was it. I had a menu plugin that I had completely forgotten about. Sorry about the trouble..

    November 21, 2019 at 6:46 pm #1158885
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Mega Menu Value Not Saving’ is closed to new replies.