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Viewing 13 posts - 1 through 13 (of 13 total)
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  • December 3, 2015 at 11:49 am #546347
    collinssafety

    Hi All,

    Need some help here with the Mega Menu. Everything was working fine until a client told me that all of a sudden he noticed that my Mega Menu setup under “Services” in the main menu had suddenly changed and does not form columns anymore.

    I think it has something to do with one of the updates provided recently as I haven’t made any changes to the site at all other than installed updates.

    I checked all the settings and they are all fine. I would really like this back working as it was so if anyone has any ideas I would greatly appreciate it.

    Thanks for your help!!

    Joe

    December 3, 2015 at 5:37 pm #546535
    Elliott

    Hi collinssafety!

    Navigate to Dashboard > Appearance > Menus and double check that your menu is set to display in the “Primary Menu” theme area. Also double check that the services link has the “mega menu” option checked.

    If your still having trouble then send us a WordPress login and we’ll take a look.

    Cheers!
    Elliott

    December 3, 2015 at 7:33 pm #546609
    collinssafety

    Checked all that and everything looks right to me. FYI: I’m using the menu entitled “Second Menu”

    Please have a look and let me know what you think.

    Thanks again!!
    Joe

    December 4, 2015 at 9:57 am #546848
    Rikard

    Hi,

    Thanks for the login, though the account seems to not have admin rights, could you set it to admin please?

    Regards,
    Rikard

    • This reply was modified 9 years ago by Rikard.
    December 4, 2015 at 10:51 am #546877
    collinssafety

    Ok, all done. You’re good to go.

    December 4, 2015 at 7:26 pm #547227
    Elliott

    Hi!

    I deactivated all of your plugins and it started to work. Deactivate them all and reactivate them one by one to see which one is causing the problem.

    Best regards,
    Elliott

    June 2, 2016 at 9:27 pm #642225
    collinssafety

    Hi Guy’s,
    It’s been awhile since we had time to revisit this issue and kept living with it until we could get around to it. However, I tried to recreate the same fix recommendation provided by Elliott… it didn’t work. I disabled all plugins and still no change.
    The issue is that the megamenu isn’t displaying “Across” the screen but rather straight down which isn’t what it is supposed to do. I want to get this back the way it was please. See the website under services and see for yourself.

    It’s been a long time now and would really like to get this solved once and for all.

    Thanks for your help!
    Joe

    June 3, 2016 at 8:29 am #642446
    Rikard

    Hi,

    I tried logging in but the details don’t seem to work anymore, could you check/verify please?

    Best regards,
    Rikard

    June 3, 2016 at 8:40 am #642450
    collinssafety

    Ok, I added it back. Should be good now. Please don’t try and disable the plugins again… I already confirmed it wasn’t that and when I did that it screwed up some settings that caused me spend two hours to fix. It has to be something else.
    Regardless, even if it was the plugins, you guys should of heard about what plugins are causing issues by now or least know what plugins don’t work with enfold.

    Let me know what you find out!
    Cheers
    Joe

    June 4, 2016 at 7:37 am #642851
    Ismael

    Hi!

    I’m sorry but the login credentials are still not working. Please check.

    The issue is that the megamenu isn’t displaying “Across” the screen but rather straight down which isn’t what it is supposed to do. I want to get this back the way it was please. See the website under services and see for yourself.

    What do you mean by “Across”? Do you mean full width? The width of the mega menu is limited to a certain extent. It’s never been full width even on the older versions.

    Regards,
    Ismael

    June 4, 2016 at 7:39 am #642852
    Ismael

    Hey!

    We haven’t been able to login to the site but I think the problem is that the mega menu columns have the “This column should start a new row” option enabled. Please check that.

    Regards,
    Ismael

    June 4, 2016 at 8:10 am #642861
    collinssafety

    BINGO!
    That was it. I can’t believe I missed that. Thanks a lot Ismael!
    That was was driving nuts.

    On another note… isn’t this mega menu supposed to be capable of displying images as well> If so, where is that info?

    Thanks again!
    Joe

    June 4, 2016 at 8:20 am #642868
    Ismael

    Hi!

    The following links should help:

    Setting up your Mega Menu

    Cheers!
    Ismael

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