Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 12, 2018 at 6:59 pm #1044447
    jimmiesner

    Hi,

    I updated Enfold and WordPress and when I replaced the video at the top of my page I started getting the error “Media could not be loaded, either because the server or network failed or because the format is not supported.”

    I turned off all plugins but am still getting the error. Anyone know what could be causing the issue?

    URL is attached in private content.

    Jim

    • This topic was modified 6 years ago by jimmiesner.
    December 13, 2018 at 12:05 pm #1044830
    Rikard

    Hey jimmiesner,

    So I’m I looking at the file which is not working or not? There is a video on the top of your site and it’s playing fine on my end.

    Best regards,
    Rikard

    December 13, 2018 at 10:33 pm #1045043
    jimmiesner

    Thanks! I figured it out. I used the code box to embed the video instead. Consider this solved.

    December 14, 2018 at 12:29 am #1045073
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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